Organise and maintain both electronic and paper filing systems to ensure all documents are easy to locate
Manage incoming telephone calls, emails, and correspondence, responding when appropriate or forwarding to the right person
Schedule meetings, manage diaries, and arrange travel and accommodation for team members or visitors
Prepare and produce routine documents such as letters, reports, spreadsheets, and presentations using Microsoft Office or similar software
Assist with data entry and updating customer or client records accurately in company databases
Support the team with processing invoices, purchase orders, and expense claims following company procedures
Help coordinate and support company events, meetings, or training sessions by booking venues and preparing materials
Liaise with internal teams and external suppliers to ensure smooth communication and efficient workflow
Maintain office supplies and equipment, placing orders and keeping stock levels under review
Follow health and safety procedures and contribute to maintaining a safe and organised work environment
Training:The apprentice’s training will take place both at work and through college days with ON Course South West. Most of the practical training and day-to-day learning will happen in the workplace, allowing the apprentice to gain valuable hands-on experience. Additionally, there will be regular college sessions held at ON Course South West, where the apprentice will develop their knowledge and complete coursework in a classroom environment.
Training will typically occur on a set day at OCSW, with the remainder of the time spent working and applying skills on the job. This combination ensures a balanced approach to learning, blending practical work-based training with formal study.
The college sessions take place at:ON Course South West, Coburg House, Mayflower Street, Plymouth, PL1 1QX.Training Outcome:After successfully completing the Business Administration Apprenticeship, apprentices will have developed a strong foundation of skills and knowledge that can open up various career opportunities. If there is a suitable role available within the business, we are happy to support the apprentice in applying for a permanent position.
Alternatively, we are also committed to helping apprentices explore other career options and will provide support with job applications and interviews to help them secure a role that matches their skills and interests.
Career progression routes could include roles such as Administrative Officer, Office Manager, Personal Assistant, or further study to specialise in areas like Human Resources, Marketing, or Business Management.
This apprenticeship serves as an excellent stepping stone for anyone looking to build a successful career in business administration and related fields.Employer Description:ON Course South West is a well-established training provider dedicated to delivering high-quality apprenticeships and vocational training across the South West region. We specialise in supporting individuals to develop the skills and knowledge needed to succeed in their chosen careers, working closely with employers to provide tailored training solutions.
Our experienced team is committed to guiding apprentices throughout their learning journey, combining practical workplace experience with structured college-based study. We pride ourselves on offering excellent support to both apprentices and employers, ensuring positive outcomes and long-term career progression.Working Hours :Monday - Friday 9am-5pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
As an Accident Repair Technician, you will repair all elements of a vehicle after it has been involved in a collision
These range from small damage through to heavily impacted types of damage requiring complex and detailed repair or replacement of major structural elements of the vehicle
Typically, the Accident Repair Technician works in a modern, highly technical workshop-type environment, working on a broad range of vehicles from cars and car derived vans to light commercial vehicles
Uniquely, an Accident Repair Technician will work on and obtain a level of competence in all craft aspects of vehicle accident repair, including Mechanical, Electrical & Trim (MET); Panel Repair & Replacement; Preparation and Paint
The Accident Repair Technician from day one embraces the need to put complete customer satisfaction, as well as commercial awareness, at the centre of everything they do
The ability to excel whilst working within a task
Training:Training Provided:
Apprentices will work towards completing the Level 3 Accident Repair Technician apprenticeship programme which includes:
Vehicle accident repair– including Mechanical, Electrical & Trim (MET), Panel Repair & Replacement, Preparation and Paint, Hybrid / Electric Vehicle Level 2, F-Gas, Welding
Vella Group dedicated professional Technical Trainers who support with Apprentices development.
You may also be required to complete Functional Skills in English, Maths, and IT (dependent on previous or provisional GCSE qualifications or equivalent).Training Outcome:
A full-time position will be available on successful completion of the apprenticeship with future career development
Employer Description:The Vella Group Stoke, located in Fenton, is a long-standing and trusted repair centre. Specialising in vehicle repairs for major insurance companies, the team is dedicated to providing exceptional customer support across Stoke, Nantwich, Newcastle-under-Lyme, Stafford, and the surrounding areas.Working Hours :Monday- Friday
9:00am- 5:00pmSkills: Communication skills,Attention to detail,Organisation skills,Logical,Team working,Initiative....Read more...
As an Accounts/Finance Assistant apprentice, you will play a key role in supporting the finance team with day-to-day financial operations. Your tasks may include:
Processing and recording financial transactions, such as invoices, purchase orders, and receipts
Assisting with bank reconciliations and ensuring records are accurate and up to date
Supporting the preparation of monthly financial reports and spreadsheets
Managing and maintaining organised financial filing systems, both digital and paper-based
Communicating with suppliers and customers to resolve invoice or payment queries
Assisting with VAT returns and other regulatory compliance tasks under supervision
Inputting data into accounting software and updating internal financial systems
Supporting the wider finance team with ad hoc administrative tasks as required
This role offers a great opportunity to gain hands-on experience while developing essential skills in a busy finance environment.Training:The apprentice will receive a combination of on-the-job training and structured learning to support their development. Training will be delivered both in the workplace and through a recognised training provider.
Off-the-job training will take place either remotely or at On Course South West.
The remaining time will be spent working within the finance team, applying skills in a real business environment
The apprentice will follow a structured training plan covering key topics such as bookkeeping, financial documentation, and use of accounting software
Regular reviews will take place between the employer, apprentice, and OCSW to ensure progress and support is aligned
This blended approach ensures the apprentice gains both practical experience and theoretical knowledge to successfully complete the Level 2 AAT qualification.Training Outcome:Upon successful completion of the Accounts/Finance Assistant apprenticeship, the apprentice may progress to the Level 3 AAT Advanced Diploma in Accounting, further developing their skills and knowledge.
With continued study and experience, there are opportunities to pursue roles such as:
Assistant Accountant
Finance Officer
Payroll Administrator
Bookkeeper
In the longer term, apprentices can work towards full AAT membership (MAAT) or continue onto chartered accountancy qualifications such as ACCA, CIMA, or ICAEW, opening doors to senior finance positions such as Management Accountant or Finance Manager.
This apprenticeship provides a strong foundation for a successful career in accountancy and finance.Employer Description:On Course South West is a well-established training provider dedicated to delivering high-quality education and skills development across Plymouth and the surrounding areas. With a strong focus on adult education, apprenticeships, and community learning, the organisation works closely with local employers to support workforce development and individual career progression.
Known for its supportive and inclusive learning environment, On Course South West offers a wide range of programmes tailored to meet the needs of learners and businesses alike. The team is committed to helping apprentices gain the skills, knowledge, and confidence needed to succeed in their chosen career paths.Working Hours :Monday to Friday, between the hours of 8:30am and 5:30pm (to be discussed at interview).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Assist in the production and assembly of products according to company standards
Operate machinery under supervision
Carry out quality checks to ensure product accuracy and standards are met
Help maintain a clean, safe and organised work environment
Learn about stock control and inventory management
Follow health and safety procedures at all times
Work closely with colleagues from other departments, such as Picking, Packing, and warehousing
Participate in training sessions and complete all coursework required by the apprenticeship programme
Training Outcome:The role offers great potential for development within the company for the right candidate.Employer Description:Welcome to Glitterbels... We want to revolutionise the world of nails with our own unique brand of acrylics, gels and cutting-edge accessories.
Product innovation, trend-led colours and creating beauty must-haves is our driving force. Colour is our passion - from the catwalk to street-style, nature and lifestyle we want to inspire positivity.
We are a fast growing e-commerce business specialising in delivering quality products direct to our customers across the UK and beyond.
With a focus on innovation, efficiency, and customer satisfaction, we pride ourselves on our in-house manufacturing capabilities which help us stay ahead in a competitive market.Working Hours :Monday to Friday, shifts TBC.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Logical,Team working,Initiative,Patience....Read more...
Accurately pick and pack customer orders for dispatch
Ensure all items are handled with care to prevent damage
Label, sort, and prepare parcels for courier collection
Use warehouse equipment (following full training) such as barcode scanners and pump trucks
Maintain a clean, organised and safe working environment
Assist with regular stock checks and inventory counts
Learn about the full order process from goods-in to dispatch
Follow health & safety procedures at all times
Training Outcome:Potential for progression within the company upon successful completionEmployer Description:Welcome to Glitterbels... We want to revolutionise the world of nails with our own unique brand of acrylics, gels and cutting-edge accessories. Product innovation, trend-led colours and creating beauty must-haves is our driving force. Colour is our passion - from the catwalk to street-style, nature and lifestyle we want to inspire positivity. We are a fast growing e-commerce business specialising in delivering quality products direct to our customers across the UK and beyond. With a focus on innovation, efficiency, and customer satisfaction, we pride ourselves on our in-house manufacturing capabilities which help us stay ahead in a competitive market.Working Hours :Monday to Friday
Exact shifts TBCSkills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Logical,Team working,Initiative,Patience,Physical fitness....Read more...
A Customer Service Specialist is responsible for helping customers with questions, problems, or concerns related to Focus SB's products or services. Their goal is to ensure customer satisfaction and build loyalty. Here's what you will learn to do:
Main Duties:
Provide information about products and services via telephone and email
Managing customer complaints by providing appropriate solutions
You will be the first point of contact and expected to ensure every customer feels heard and supported
Training Outcome:To become a fully trained and qualified Customer Service Specialist with Focus S.Employer Description:Focus SB is a multi-award-winning British brand renowned for the design, development and manufacture of premium electrical wiring accessories.Working Hours :Monday to Thursday 8.30 to 5.00 and Friday 8.30 to 12.00.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Patience,Politeness,Reliable,Self Control....Read more...
Achieve the daily manufacturing schedules and targets for the quality and output of products and services following standard operating procedures and ISO policies
Manufacture and assembly of both our contemporary and heritage rooflights
Manufacture of sub-assembly parts required for the rooflights, such as flashing kits, the cutting, machining and welding of plastic sub-components, etc
Shot blasting steel windows and ancillary parts to approved standards, following appropriate health and safety processes
Powder coating steel windows and ancillary parts to the approved standards, following appropriate health and safety processes
Wet spraying timber linings to the approved standards, following appropriate health and safety processes
Working to the scheduled manufacturing plan
Quality checking all work completed and documenting the results
Completing all daily checks required on machinery/apparatus.
Data entry, when required, into the manufacturing management systems
Package and label all components appropriately
Maintain a high standard of housekeeping and workplace organisation that exudes pride whilst carrying out processes in a safe manner
Participate in training and be motivated to self-develop to a good knowledge and skill level within the manufacturing processes
Demonstrate active participation and contribution towards continuous improvements of the manufacturing area and embrace changes in working methods to improve productivity and efficiency
Problem solve collaboratively with others, always with the customer in mind
Constructively and positively contribute to company meetings and performance reviews
Demonstrate flexibility and assist other manufacturing areas to support the dynamic needs of the business
Behave in line with our values as part of a high-performing team delivering excellent customer service
Training:Course overview
The role covers a wide range of common and job-specific skill sets that can be transferred across the manufacturing engineering industry sectors during apprentices’ future careers. Dependent on the sector that they are employed in, there may be subtle differences in terms of composition and application of the job role-specific skills and knowledge they will require; however, the core skills and knowledge will be the
same regardless of the sector/area they work in.
Duration:• 13 months practical training period, plus 3 months for End Point Assessment
Delivery model:• Work-based training with your employer• Day release during term time (approximately 2 days a week for 1 year)• Approximately 12 on-site assessment visits per year• Off-the-job training will count for at least 6 hours a week of an apprentice’s time at work
Qualifications included:• Level 2 Diploma in Engineering Operations (Skills)• Level 2 Diploma in Engineering Operations (Knowledge)• Level 2 Engineering Operative Apprenticeship
End Point Assessment:• Practical assessment • Professional discussionTraining Outcome:Lots of opportunities across the business for the right person to develop skills in other areas of the business, or become a specialist or champion within the manufacturing team.Employer Description:Founded over 30 years ago, The Rooflight Co is a successful, employee-owned Cotswolds business with approximately 40 employees, designing and manufacturing rooflights and roof windows for the UK construction / specification market.Working Hours :Monday-Friday 06.45am-3pm.Skills: Communication skills,Attention to detail,Problem solving skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Physical fitness,Practical skills,Enjoy a challenge....Read more...
Using our system to:
Book in stock to appropriate locations
Issue dispatch notes for products being shipped to customers
Reviewing planning schedules to make sure all products are available for manufacturing on time
Issuing pick lists for kitting of manufacturing jobs
Confirming jobs have been completed and completing the close procedure
Raising purchase orders as required
Review and maintenance of standard operating procedures for the supply chain function
Picking, packing, labelling and palletising of products for daily dispatch to customers to meet on time delivery and shipping requirements
Daily pick of product for the manufacturing lines, following the agreed plan.
Ensuring the arrangement, rotation and security of stock in line with agreed stock levels and locations
Maintain processes that meet the key measures of the supply chain function with a key focus on Quality, Cost and Delivery to give the right product at the right quality at the right time and cost, every time
Continually review and challenge processes to create a best-in-class warehouse environment with ever improving stock accuracy
Support the Supply Chain lead with planning of manufacturing jobs and ensuring all materials are available
Working to Health and Safety regulations as expected from a warehouse environment
Work as part of a high performing team ensuring processes and documents are followed
Maintaining general 5S principles within both the warehouse and yard to maintain the premises to a high standard at all times
Maintain a high standard of housekeeping and workplace organisation that exudes pride whilst carrying out processes in a safe manner
Participate in training and be motivated to self-develop to a good knowledge and skill level within the supply chain processes
Demonstrate active participation and contribution towards continuous improvements of the supply chain function and embrace changes in working methods to improve productivity and efficiency
Problem solve collaboratively with others, always with the customer in mind
Constructively and positively contribute to company meetings and performance reviews
Demonstrate flexibility and assist other supply chain areas to support the dynamic needs of the business
Behave in line with our values as part of a high performing team delivering excellent customer service
Training:Course overview:
The role may involve working independently or as part of a team and will involve developing, implementing, maintaining, and improving administrative services. Business administrators develop key skills and behaviours to support their own progression towards management responsibilities
Duration:
15 months practical training period, plus 3 months for End Point Assessment
Delivery model:
Work-based training with your employer
10 days professional training at college
Regular meetings with your training coordinator to monitor progress and well-being
Approximately 12 on-site or/and Teams assessment visits per year
Level 2 Functional Skills in maths or English (7 days at college per subject, if required)
Off the job training will count for at least 6 hours a week of an apprentice’s time at work
Qualifications included:
Level 2 Functional Skills in English or maths (if required)
Level 3 Business Administration Apprenticeship
End Point Assessment:
Knowledge test
Portfolio based interview
Project/improvement presentation
Training Outcome:
Lots of opportunities across the business for the right person to develop skills in other areas of the business or become a specialist or champion within the supply chain team
Employer Description:Founded over 30 years ago, The Rooflight Co is a successful, employee-owned Cotswolds business with approximately 40 employees, designing and manufacturing rooflights and roof windows for the UK construction / specification market.Working Hours :Monday - Friday, 8.00am - 4.30pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Initiative,Physical fitness,Enjoy a challenge,Optimistic....Read more...
Edmundson serve the country from over 250 locations, each carrying a comprehensive stock and run by friendly, experienced and highly motivated staff. We value each customer regardless of size and are committed to provide a comprehensive, unrivalled service and attention to quality.
A major strength of Edmundson Electrical is our commitment to satisfy the demands of our customers with innovative, high quality and cost effective 'branded' products sourced from the world's leading manufacturers.
Our business constantly adapts to meet the needs of an ever changing market and our very strong relationships with our suppliers ensure that information regarding new products and trends is quickly communicated.
What is an Electrical Wholesaler?
Electrical wholesalers sell the products we all use in our homes, businesses, entertainment venues, cafes that give us access to electricity – from lighting our homes through to floodlighting a football match, from recharging a mobile phone to recharging an electric vehicle. The products you will be working with are used in domestic, industrial, and commercial settings, and are installed by contractors and electricians.
This Busy Edmundson Electrical branch is looking for a highly motivated apprentice to join our busy branch. After full training, responsibilities will include:
Managing stock in and out (to external clients)
Picking and packing
Store transfers & stock control
Completing the paperwork within the office
Raising quotations
Trade counter
Sales calls
Processing orders
Administration
Answering the telephone
Some heavy lifting will be involved with loading and unloading the vans
Training:Completing a Trade Supply Apprenticeship Level 2, consisting of:
Knowledge and Competence qualification in Trade Supplier at Level 2
End point assessment - Final test and observation
The vocational and academic training aspects are separated and delivered by separate teams. The vocational training and assessment is conducted, more often than not, on-site according to the employer's wishes.
Notice of dates is agreed well in advance of a site visit. Training and assessment are conducted both on and off-the-job, according to the needs of the course and the learner. Every effort is made to ensure the best result is achieved by the learner.Training Outcome:Opportunities that could arise after the apprenticeship are:
Sales Team Member
Counter Sales
Warehouse Supervisor
Sales Rep
Employer Description:EDA learning and development will employ you on behalf of this employer. We are a Flexi-Job Apprenticeship Agency who support and guide you whilst you are completing your apprenticeship within the Branch Location.Working Hours :Monday- Friday, 8.00am - 5.00pm.
1 hour lunch break.Skills: Communication skills,Problem solving skills,Number skills,Team working,Initiative,Physical fitness,Timekeeping,Enthusiasm,Keen to work and study....Read more...
Organising viewings for properties for Sale/let.
Managing queries related to tenancy inspections.
Writing brochures for property adverts.
Administering minor works, routine maintenance contracts & various H&S reports.
Obtaining quotations from contractors and quotes for clients.
Instructing and liaising with contractors.
Actioning works & report on the findings of reactive and planned maintenance.
Dealing with property owners, lettings managers and tenants' queries verbally and in written form.
Updating the company knowledge-based systems & preparing quotes.
Minimum of 6 hours per week spent on apprenticeship work and training.
Training:You'll attend monthly 1-2-1 meetings (online via teams every month - NO classroom OR college!) with your tutor and learn about modules including decision making & collaborative working, housing legislation, tenancy types, and more! You will be given a minimum of 3 hours per week to complete any apprenticeship work (assignments, research, and projects) and will receive at least another 3 hours of training from your employer.Training Outcome:As with any apprenticeship opportunity - if you prove yourself to be a valuable member of the team there is a strong chance of a permanent post within the business.Employer Description:This is a family company that is currently expanding. They offer property sales, property lettings and holiday let services. One of the company's longest-standing traditions is working with the local communities and their projects. The team raise money throughout the year for various charities - from coffee mornings to team days out - to bring awareness to local and national causes. You will be joining a small, friendly team in a relaxed but professional environment. Working Hours :Mon, Wed, Thurs & Fri 9am to 6pm, Saturdays 10am to 2pm.Skills: Administrative skills,Attention to detail,Communication skills,Customer care skills,Initiative,IT skills,Organisation skills,Presentation skills,Team working....Read more...
Liaise with customers to co-ordinate customs entries for the shipment of goods; full declarations both imports and exports, transition declarations (T1’s) applicable on exports, and CFSP frontier and supplementary declarations as required by the customer
Provide information to customers, freight forwarders, hauliers and DHL internal stakeholders in a timely and appropriate manner promoting excellent customer service and engagement
Ensure all documentation is completed to meet timelines, and process requirements
Ability to deal with critical requirements, and problem solve activities within processing timelines
Maintain all customs entries files both electronically and also hard copy files where required for certification and documents
Manage queries from the Global Service Centre (GSC) and also responses from HMRC and other UK Governmental Departments in terms of declaration responses
Sending and issuing data to the Global Service Centre (GSC) where applicable
Ensures that all interactions are compliant with DPDHL Code of Conduct and other compliance requirements e.g. anti-corruption
Contribute to the First-Choice continuous improvement program
Training:On the job training delivered by the employer.
Apprentices without Level 2 English and maths will need to achieve this level prior to taking the end point assessment. For those with an education, health and care plan or a legacy statement, the apprenticeships English and mathematics minimum requirement is Entry Level 3.
Allocation of an apprenticeship delivery coach who will carry out regular training.
Assessment and support visits to ensure you acquire new learning, knowledge skills and behaviours in order to progress and develop.Identify, track and support 6 hours off the job training activities.Quarterly formal progress review meetings, identifying learning achievements and next steps.Training Outcome:The apprenticeship will initially be a 24-month Fixed Term Contract (FTC), with the aim that Apprentices either move onto a further Apprenticeship or a permanent role within the business - subject to a suitable vacancy being available and in line with the selection process for the role. Employer Description:DHL Global Forwarding (DGF) is one of the five DHL divisions within DPDHL Group. DGF UK specialise in shipping freight by air and sea. We are the world and UK market leader for airfreight and number two for ocean freight. At DGF we have over 30,000 employees working across more than 200 countries. In the UK we have over 1,000 colleagues working across office, warehouse and transport roles. We collect, store and deliver the goods and handle customs formalities.Working Hours :Monday to Friday - 9am - 5.30pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working....Read more...
