Retention & Renewals Advisor Location: WilmslowSalary: £24,750 per annum + Commission, OTE £35K +
We’re Citation Group. A group of businesses on a mission to make life easier for small and medium-sized companies. We get that running a business is tough. You’re spinning plates trying to keep your customers happy, stay on top of rules and regulations, look after your team, and somehow still grow.
Since 2004, HS Direct, part of the Citation Group, has helped over 7,200 businesses take the stress out of HR and Health & Safety. We take care of the tricky stuff—whether that’s sorting your compliance documents or giving you access to expert advice any time you need it. Our job is to keep you on the right side of the rules, so you can get back to doing what you do best: running a brilliant business.
The Role • Proactively reach out to our existing client base to review their current service, build stronger relationships, and demonstrate clear value - all with the goal of preventing cancellations and securing contract renewals.• Take a consultative approach to uncover client needs through active listening and trust-building, then recommend tailored solutions that align with their goals.• Take ownership of the client experience, ensuring every touchpoint leaves a positive impression.• Use strong listening skills and genuine rapport to uncover client needs and tailor solutions that truly resonate.• Collaborate with existing clients to identify opportunities for additional growth and support new business generation.• Re-engage clients who have expressed an intention to cancel, working to turn situations around and retain their business.• Be commercially driven - success will be measured against both revenue targets and client retention performance
About youWe’re looking for a confident, commercially minded individual who is consultative, tenacious, and results-driven. You’ll need to think on your feet, adapt quickly to change, and show real resilience in a fast-paced environment.
You’ll be enthusiastic, driven, and genuinely focused on delivering an excellent customer experience. Strong communication skills, particularly over the phone, a keen eye for detail, and the ability to learn quickly are essential.Experience in customer service, client retention or sales is a real plus.
Here’s a taste of the perks we roll out for our extraordinary team members:• 25 Days of Holiday + Bank: We’re talking sun-soaked beaches, snow-capped mountains, or simply your favourite cosy spot at home. Take your well-deserved break with 25 days of holiday, plus those cherished bank holidays.• Birthday Bliss: Your birthday isn’t just another day on the calendar; it’s YOUR day! Enjoy it in style with a day off, because at Citation, we believe in celebrating YOU.• Post-Wedding Bliss: Newlyweds, we’ve got something special for you too! Extra weeks of holiday to bask in the glow of post-wedding happiness.• Growing Families: We’re all about supporting our Citation family, and that includes expectant parents. Vouchers and special perks await to celebrate the newest addition to your family.• Healthcare cash plan: Your well-being is our priority. That’s why we offer private healthcare to ensure your peace of mind and keep you feeling your best.• Pawternity Leave: Welcoming a new furry friend? Enjoy a day off on us to give your new cat or dog the ultimate welcome home experience!• Community Days: Looking to give back? Take a day off to volunteer and make a positive impact in your community or support your favourite charities.
Join us at HS Direct, where success comes with unbeatable perks and a culture that truly celebrates your achievements!
Hit Apply now to forward your CV.....Read more...
Well-established, multi-service law firm looking to recruit a Litigation Solicitor into their Wilmslow office.
Our client is a local, traditional legal practice that can offer their employees a competitive salary for the area, excellent progression and development opportunities and flexible working options to ensure a stable work/life balance.
Within this Litigation Solicitor role, your day-to-day duties will include:
Running your own caseload of Commercial, Property, Civil and Contentious Probate matters from start to finish
Building and maintaining a loyal client base
Supervising more junior members of the team when necessary
Assist alongside the Partner
The successful candidate for this Litigation Solicitor role will ideally have 4-5 years, PQE, is able to hit the ground running, is ambitious with their long-term career goals and can work well as part of a team.
If you are interested in this Wilmslow based Litigation Solicitor role, please contact Leona Taylor at Sacco Mann on 0161 831 6890 or email your CV to leona.taylor@saccomann.com
To hear about the other legal opportunities that we have available then please visit our website. Alternatively, if you know anyone suitable for this role then please let them or us know as we offer a reward for successful referrals. You can see our full terms on our website.....Read more...
Sacco Mann has been instructed on a Family Solicitor role within a leading and specialist law firm based in Wilmslow.
Within this Family Solicitor role, you will be working on a mixed caseload of matters including:
Divorce/Civil Partnerships
Finances
Children arrangement matters
Unmarried couple disputes/breakdowns
This is an exciting opportunity to join a rapidly expanding business with a friendly working environment and supportive, close-knit team. In return for their employeesȁ9; hard work, they offer bespoke progression paths, regular social events, private health care and flexible working options.
The successful candidate for this role will ideally have 3+ PQE within Family law, can conduct their own advocacy, has excellent client care skills and is looking to make a difference with their work.
If you are interested in this Wilmslow based Family Solicitor position, please contact Leona Taylor at Sacco Mann on 0161 831 6890 or email your CV to leona.taylor@saccomann.com
To hear about other legal opportunities that we have available, please visit our website. Alternatively, if you know anybody who would be suitable for this role then please let them or us know as we offer a reward for successful referral. For full terms, please visit our website.
*Please note our advertisements use PQE and salary level purely as a guide. We are happy to consider applications from all candidates who are able to demonstrate the skills necessary to fulfil the role.
....Read more...
Retention & Renewals Advisor Location: WilmslowSalary: £24,750 per annum + Commission, OTE £35K +
We’re Citation Group. A group of businesses on a mission to make life easier for small and medium-sized companies. We get that running a business is tough. You’re spinning plates trying to keep your customers happy, stay on top of rules and regulations, look after your team, and somehow still grow.
Since 2004, HS Direct, part of the Citation Group, has helped over 7,200 businesses take the stress out of HR and Health & Safety. We take care of the tricky stuff—whether that’s sorting your compliance documents or giving you access to expert advice any time you need it. Our job is to keep you on the right side of the rules, so you can get back to doing what you do best: running a brilliant business.
The Role • Proactively reach out to our existing client base to review their current service, build stronger relationships, and demonstrate clear value - all with the goal of preventing cancellations and securing contract renewals.• Take a consultative approach to uncover client needs through active listening and trust-building, then recommend tailored solutions that align with their goals.• Take ownership of the client experience, ensuring every touchpoint leaves a positive impression.• Use strong listening skills and genuine rapport to uncover client needs and tailor solutions that truly resonate.• Collaborate with existing clients to identify opportunities for additional growth and support new business generation.• Re-engage clients who have expressed an intention to cancel, working to turn situations around and retain their business.• Be commercially driven - success will be measured against both revenue targets and client retention performance
About youWe’re looking for a confident, commercially minded individual who is consultative, tenacious, and results-driven. You’ll need to think on your feet, adapt quickly to change, and show real resilience in a fast-paced environment.
You’ll be enthusiastic, driven, and genuinely focused on delivering an excellent customer experience. Strong communication skills, particularly over the phone, a keen eye for detail, and the ability to learn quickly are essential.Experience in customer service, client retention or sales is a real plus.
Here’s a taste of the perks we roll out for our extraordinary team members:• 25 Days of Holiday + Bank: We’re talking sun-soaked beaches, snow-capped mountains, or simply your favourite cosy spot at home. Take your well-deserved break with 25 days of holiday, plus those cherished bank holidays.• Birthday Bliss: Your birthday isn’t just another day on the calendar; it’s YOUR day! Enjoy it in style with a day off, because at Citation, we believe in celebrating YOU.• Post-Wedding Bliss: Newlyweds, we’ve got something special for you too! Extra weeks of holiday to bask in the glow of post-wedding happiness.• Growing Families: We’re all about supporting our Citation family, and that includes expectant parents. Vouchers and special perks await to celebrate the newest addition to your family.• Healthcare cash plan: Your well-being is our priority. That’s why we offer private healthcare to ensure your peace of mind and keep you feeling your best.• Pawternity Leave: Welcoming a new furry friend? Enjoy a day off on us to give your new cat or dog the ultimate welcome home experience!• Community Days: Looking to give back? Take a day off to volunteer and make a positive impact in your community or support your favourite charities.
Join us at HS Direct, where success comes with unbeatable perks and a culture that truly celebrates your achievements!
Hit Apply now to forward your CV.....Read more...
Learn to identify and locate automotive parts using electronic catalogues, manuals, and computer systems
Assist customers in-person, over the phone, and via email to fulfil their parts requirements and inquiries
Collaborate with service technicians and mechanics to ensure accurate parts ordering and timely delivery
Receive, inspect, and organise incoming parts shipments, ensuring accuracy and quality control
Maintain inventory levels by monitoring stock levels, conducting regular audits, and placing replenishment orders as needed
Utilise point-of-sale systems to process transactions, generate invoices, and manage customer accounts
Provide product recommendations, technical advice, and pricing information to customers as needed
Handle customer complaints and concerns professionally, striving to achieve satisfactory resolutions
Uphold company policies and procedures regarding parts sales, returns, and exchanges
Participate in training sessions and workshops to enhance product knowledge, customer service skills, and industry awareness
Training:Supply Chain Warehouse Operative Level 2 Apprenticeship Standard:
The programme typically lasts 12-14 months dependant on the career path chosen and you'll achieve a nationally recognised qualification
All of our apprentices are employed through the Dealer Network and attend week-long block training at our state-of-the-art Porsche Training Centre in Slough
Block training is complemented by a combination of regular coaching visits from one of our experienced coaches as well as Virtual Classroom sessions and E-Learning modules
Please ensure you have copies of your GCSE, Scottish National (if applicable), and Functional Skills certificates, as we may request to see them during the application process
Training Outcome:
There are lots of opportunities to develop your career within our expanding Dealer Network
Your early development is carefully mapped through your apprenticeship journey with your learning focussed toward achieving an industry-recognised qualification that's recognised across the motor industry
This is the grounding for your future development within the network and opportunities exist once qualified to further develop your skills and to move into new roles
Employer Description:Porsche Centre Wilmslow is part of one of the largest Porsche Dealers Groups in the UK, Stratstone.
Within our state-of-the-art Porsche Centre, we offer an extensive range of new and pre-owned Porsche models which includes the 718, 911, Panamera, Macan, Cayenne and the electric Taycan. Our flexible financing options ensure you secure a great deal that is tailored to your needs and requirements. Approved by the manufacturer themselves, our selection of Approved Pre-Owned vehicles are delivered with a host of benefits that guarantee you are investing in a quality example. Porsche Centre Wilmslow also prides itself on an unparalleled level of customer care, offering a bespoke and comprehensive aftersales service including professional servicing, maintenance, and genuine manufacturer parts.Working Hours :Monday - Friday, 8.30am - 5.30pm. All learners will be required to work the minimum apprenticeship hours per week. At least 20% of your working hours will be allocated to off-the-job training.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
As an apprentice you will benefit from our world-class training. You will be working with and learning from some of the best hairdressers in the world! You will be trained in the Hair Professional Standard Level 2 which, once completed, will open the door to many exciting opportunities to further your career within Toni&Guy. Along with your apprenticeship salary, you will receive competitive company benefits and the opportunity to be a part of a global brand who believe in the perfect salon where people love to work and clients love to be!
Salon responsibilities will include:
Greeting clients
Shampooing hair
Supplying refreshments to clients
Maintaining the presentation of the salon at all times
Training:You will be trained in the Level 2 Diploma for Hair Professionals. Training will take place in your salon and location dependant you could also attend an Academy or Hub for additional training. Once completed, this will open the door to many exciting opportunities to further your career within Toni&Guy.Training Outcome:Toni&Guy offer exciting opportunities and a great career path. The majority of our Creative Art Directors, Salon Managers and Partners started their hairdressing career as a Toni&Guy apprentice.Employer Description:Toni&Guy are the most powerful hairdressing brand in the world. The company is constantly evolving both commercially and artistically being at the forefront of the hairdressing industry. Its philosophy of catwalk to client and having the accolade of Superbrand status shows that Toni&Guy continue to be the world leader in hairdressing education and training.Working Hours :Monday - Saturday, may include shifts, evenings and weekends.
Some salons are open on Sundays but this will be included in your shift pattern if required.
Salons will confirm shifts on interview.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Presentation skills,Team working,Creative,Initiative,Patience....Read more...
