Cultural Learning and Participation Apprentice

We are looking for someone who is keen to learn and has a passion for learning and participation in museums and heritage.

Your time will be divided between training and practical experience in the workplace which will include:

Contribute to the creation, development and delivery of educational resources, workshops, and activities for various age groups and interests, including school groups, families, and special interest groups Ensure activities meet the expected health and safety, and safeguarding standards Deliver engaging talks, interactive workshops, and activities onsite at the museum and offsite in schools and community locations Providing excellent customer service Work with new communities and broaden the museum's reach, fostering social inclusion Support the administration of the schools and community programmes, as required, including recording data and financial information. Using Microsoft Office to provide reports and statistics as and when required Develop and enhance skills in written and verbal communication, interpersonal skills, teamwork, organisation, and planning Work effectively with other museum staff and volunteers, including curators, learning, marketing and visitor services teams. To work on own initiative and with support be the main contact for certain tasks and activities Successfully achieving defined outcomes Looking for opportunities to improve working practices Liaise and communicate with a range of internal and external contacts and use effective communication skills to build good working relationships with a range of stakeholders Draft printed and digital communication, including posters, fliers and social media, using online content and social networks as appropriate Working occasional weekends and evening to assist colleagues in the delivery of activities and events

Training:

Cultural Learning and Participation Officer Level 3 Apprenticeship Standard:

Training will be anticipated to be one taught/support session per fortnight It will be a blend of both online sessions and workplace learning

Training Outcome:
You will receive a level 3 apprenticeship qualification in Cutural Learning and Participation With the completion of this apprenticeship, there may be the opportunity to continue with the organisation on a permanent basis

Employer Description:
Worcestershire County Council delivers an array of services which support our residents and businesses. These include providing social care of some of the most vulnerable in society, helping the next generation get the best start in life through education, investing in our transport network, disposing of household waste sustainably, provision of Library services, country parks and supporting health & wellbeing within our communities.

Working Hours :
Mostly Tuesday to Friday, with occasional evening and weekend work. Shifts to be confirmed.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Analytical skills,Team working,Creative,Initiative