Business Administration Apprentice

Process allocated work as directed ensuring that it is prioritised appropriately, completed accurately and to required deadlines and any associated tasks and actions are completed.  Collate and coordinate documentation in line with GDPR and file maintenance policy.  Data input on relevant systems, websites and / or databases, monitor and maintain appropriate records / systems ensuring that all relevant policies are adhered to.  Keep customers and other stakeholders up to date on the status of the cases and respond to any queries. Deal promptly and courteously with enquiries received from Inspectors and office-based staff, local planning authorities, appellants and agents, interested parties and other Government Departments and Agencies both over the phone and in writing. Process correspondence, dealing with actions and enquiries as appropriate. Provide administrative or logistical support for events and in support of wider teams.  Liaise with Inspectors on a wide range of scheduling and casework matters, working flexibly across teams. 

Training:

Training is delivered by City of Bristol College, through a structured programme of self-directed learning and coaching at our office in Bristol. The course is designed to fit in around your work schedule, with personalised support to help you progress confidently throughout the Level 3 Business Administrator apprenticeship. If required, you may also complete Functional Skills in English and maths.

Training Outcome:

Following the completion of the Level 3 Business Administrator Apprenticeship, you’ll have the skills, knowledge and behaviours to succeed in admin roles across the Civil Service, public sector, or private companies. Based on business needs and your performance, there may also be an opportunity for a full-time role in the planning inspectorate after the apprenticeship.

Employer Description:
The Planning Inspectorate has a long and proud history in ensuring a fair planning system. The work we do has a significant impact on people’s lives, the communities that they live in and the economy; whether that is considering an appeal for housing, providing challenge and support to Local Authorities on Local Plans or providing recommendations to the Secretary of State on power stations, or airport expansions such as Heathrow.

Working Hours :
This role is full-time, worked across Monday to Friday. We offer flexible working options, including flexi-time and home working, with a requirement to attend our Bristol office (near Temple Meads station) at least one day per week.

Skills:
Communication skills,IT skills,Team working,Time management skills,Managing a quality service,Developing self and others