Freight Forwarder Apprentice

Respond to customer enquiries and give them swift, accurate updates Quoting the customer accurately in a timely manner Ensure that the shipments comply with customs regulations and work closely with the customs team to issue relevant documentation Accurately enter shipment information into the TMS system Accurately invoice shipments into the TMS system Manage the daily operations of inbound, outbound and domestic freight ensuring shipments are scheduled, tracked and delivered on time Liaise and communicate with other Rhenus offices in UK and Europe Problem solving on a day-to-day basis

Training:

International Freight Forwarding Specialist Level 3.

On the job training delivered by the employer.

Apprentices without Level 2 English and maths will need to achieve this level prior to taking the end point assessment. For those with an education, health and care plan or a legacy statement, the apprenticeships English and mathematics minimum requirement is Entry Level 3.

Allocation of an apprenticeship delivery coach who will carry out regular training.

Assessment and support visits to ensure you acquire new learning, knowledge skills and behaviours in order to progress and develop.
Identify, track and support 6 hours off the job training activities.
Quarterly formal progress review meetings, identifying learning achievements and next steps.

Training Outcome:

The typical career progression would lead to becoming a key account manager after the apprenticeship.

Employer Description:
Rhenus Logistics are one of the largest freight forwarding companies, offering high quality, cost-effective freight logistic solutions for exporters and importers. With 75 years of proven performance, a commitment to results, has established Rhenus Logistics as a major operator for freight transport, direct to overland markets and global destinations.

Working Hours :
Monday to Friday 9.30am to 5.30pm, inclusive of 1-hour lunch.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Team working,Initiative