Business Administrator Apprenticeship

Primarily, initial tasks will be warehouse related, learning processes and rudimentary stores principles along with processing paperwork onto our stock control system (that is office based).

Prior to any direct interaction with the customer base, it is envisaged a basic level of product knowledge is learnt prior to a soft introduction to trade counter principles and selling techniques. This involves (but not limited to):

Goods Inward Checking goods received Liaising with suppliers with any discrepancies Processing paperwork on to the stock control system Putting goods into stock Stock location procedures Ensuring stock rotation Processing incoming Paperwork Inputting of data from suppliers’ paperwork onto our computer system Processing of any outstanding orders for incoming stock Correct filing of incoming paperwork Liaising with suppliers electronically and verbally to correct any previously identified issues ensuring resolution to any problems Goods Outwards Order picking Confirming goods to customers and other Branches Maintenance of goods outwards area Assisting of loading the delivery van Despatching materials with external carriers EDA training Apprentices are allocated 1 half day per week (minimum) to complete EDA training modules There are 12 modules, these will be selected in order by the Branch Manager to complete Each module is expected to take 10 weeks to complete Distance learning so you can fit it around your work and home commitments These cover aspects from customer service, principles of electricity to specialised individuals’ modules for lighting, fire safety, switchgear and distribution

General:

Assisting the Branch Manager on individual tasks, these are wide and varied. No two days are the same Maintaining the warehouse in a clean and tidy manner Daily cleaning of the customer facing trade counter and staff areas It is inevitable that commercial trainees will be involved in duties outside of this profile and as such a high degree of co-operation and flexibility from all branch staff is required

Training:

Business Administrator Level 3 Apprenticeship Standard:

Accredited training is provided by means of EDA (electrical distributors’ association) on-line modules. These are recognised industry wide, by the city & guilds and are also CPD ( Continuing Professional Development) certified. It is envisaged, each module will take no more than 10 weeks study (on-line, in person, verbally from industry principles) remote learning allows time invested away from the distraction of a busy work environment if needed

Training Outcome:
There is scope for full time employment after the successful completion of the apprenticeship

Employer Description:
Eyre & Elliston Ltd is one of the UK’s largest and most well-established independent Electrical Wholesalers, originally founded in 1934. We cover the length and bredth of the UK from Brighton in the South to Morpeth and Carlisle in the North, encompassing 61 trading Branches nationwide. We specialise in the supply of a wide range of electrical installation materials, lamps and lighting fittings, motor control gear, switchgear and distribution gear, wiring accessories, test equipment, cable management, fire detection and security equipment, water heating, space heating and ventilation equipment. Our stock profiles support all of the industry’s leading manufacturers, and we have a long-standing reputation for sourcing hard to find specialist product lines and bespoke, one-off requirements. We operate from 61 individual branch locations covering from Dorset, Sussex and Kent in the South up to Cumbria and Northumberland in the North. Each branch has a friendly and inviting trade counter facility and benefits from a dedicated local sales team with excellent technical knowledge and an extensive stock holding comprising over 55,000 product lines across the group. We offer a free of charge daily local delivery service operated by our own drivers, with our own fleet of vans ensuring our customers receive an efficient and dependable service.

Working Hours :
Monday - Friday, 8.00am - 5.00pm

Skills:
Administrative skills,Attention to detail,Communication skills,Customer Care Skills,IT Skills,Number Skills,Problem Solving Skills,Team working