Customer Service Apprentice

Greeting and assisting customers in person, by phone, and online Supporting bookings and enquiries for boat and paddleboard hire Ensuring customer safety and satisfaction throughout their visit Handling payments and maintaining accurate records Assisting with general upkeep of the centre and equipment Promoting services and events to the public

Training:

Training will take place weekly online and will be delivered by our Strode College. 

Training Outcome:

There is potential to progress into paddleboard coaching and other roles within the business as you develop your skills and experience.

Employer Description:
Somerset Boat Centre is a small, friendly, and supportive team passionate about delivering memorable experiences on the water. We offer a range of boating and paddleboarding activities and pride ourselves on excellent customer service and a welcoming atmosphere.

Working Hours :
Wednesday to Sunday 35 hours per week (1 hour lunch break per day). One weekend off per month. Flexible working hours to including evenings, overtime available in peak season.

Skills:
Communication skills,Attention to detail,Organisation skills,Customer care skills,Team working,Creative,Initiative