IT Apprentice

Provide first level of technical support to the end user Building on skills to support and Manage Networks, servers and desktop devices. Own our IT Ticket System, offering best-in-class IT Service and desktop management. Distribute elevated IT Support tickets to correct areas of responsibility. Working closely with Group Infrastructure leads to support Projects and tasks, daily checks, including maintenance and ensuring backups are completed in line with DR policy.

Training:

An apprenticeship allows you to earn a wage, gain valuable work experience and industry-specific competence. You will be expected to work towards the Information Communications Technician Level 3, with support from your employer and the Chesterfield College Group.

Training Outcome:

You will be given the opportunity to apply for a full-time permanent role with the organisation upon successful completion of your apprenticeship.

Employer Description:
AVK UK Ltd is part of the globally respected AVK Group, a Danish-owned industrial powerhouse with over 100 companies worldwide. In the UK alone, AVK operates across nine sites, employing more than 500 people, and is a market leader in manufacturing valves, fittings, and flow control equipment for critical sectors like water, wastewater, gas, oil, and fire protection .

Working Hours :
Monday to Friday 08.30-16.30 with a 30-minute lunch break.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Analytical skills,Logical,Team working,Creative,Initiative