Apprentice Administrator in Sales & Letting

Meet and greet customers/clients entering the office as appropriate General administrative duties Customer services-based duties Answering phone as required and dealing with queries where possible, and/or taking accurate messages Dealing with queries and enquiries from clients and processing these Data entry including updating details, creating new entries, editing details Liaising with new and current customers Managing files Send emails/letters Sales and marketing - marketing available properties Social Media Carrying out property research, including marketing procedures through portals, websites and various databases Putting together, printing and sending out property lists Assisting sales team members Filing office general office paperwork, sales paperwork Supporting the team

Training:
Full on-the-job and off-the-Job training will be delivered supported by our Training Provider – Davidson Training UK Ltd All training will be carried out within the workplace during working hours Business Administrator Apprenticeship Standard Level 3 Level 2 Functional Skills in English and mathematics (if you already do not hold the equivalent qualification) Full training will be given leading to a recognised Business Administrator Apprenticeship Standard

Training Outcome:
There is an opportunity for you to further develop your skills within the property and letting industry There are various opportunities available with the employer should you be successful within the progression of your apprenticeship

Employer Description:
Oliver Burn is a long-established, reputable estate agent with offices based in Clapham and Herne Hill, covering property to buy, sell or rent in Clapham, Stockwell, Brixton, Herne Hill, Dulwich and the surrounding areas. They give exceptional service, reliable communication, and trusted advice to help clients to find the perfect home.

Working Hours :
Monday to Friday, 9.00am to 5.00pm. Includes 1/2 hour unpaid lunch.

Skills:
Communication skills,IT skills,Organisation skills,Customer care skills,Team working,Initiative,Good level of spoken English,Self-motivated and efficient,Good telephone manner,Build good relationships,Personable,Punctual,Independent,Enthusiastic and positive,Good sense of humour,Confident & outgoing