Administration Apprentice

This role will include support to both internal colleagues and external customers and the duties will include the following:

To respond to and action incoming emails from customers To respond to and action incoming emails from internal colleagues Processing of electrical engineers work files Importing and processing of engineers PAT testing reports using our in-house software system - Asset-FM (full training will be given on use) Generating Invoices and Customer quotes using Xero accounts software (full training will be given on use) Importing bills/invoices received from suppliers into Xero Answering and responding to incoming calls/enquiries from both existing and new customers ensuring details are forwarded to the relevant colleague Scheduling engineers works and creating engineers job sheets Reconciling accounts processed Checking engineers' expenses, they send in Filing, scanning paperwork and other general admin tasks

Training:

Business Administrator Level 3.

On the job training delivered by the employer.

Apprentices without Level 2 English and maths will need to achieve this level prior to taking the end point assessment. For those with an education, health and care plan or a legacy statement, the apprenticeships English and mathematics minimum requirement is Entry Level 3.

Allocation of an apprenticeship delivery coach who will carry out regular training.

Assessment and support visits to ensure you acquire new learning, knowledge skills and behaviours in order to progress and develop.
Identify, track and support 6 hours off the job training activities.
Quarterly formal progress review meetings, identifying learning achievements and next steps.

Training Outcome:

We have had apprentices before, and some have progressed into permanent employees in the business, and this is our expectation for the successful candidate upon completion of the apprenticeship.

Employer Description:
Track and Test Ltd are specialists in electrical safety testing nationwide. Our dedicated and fully qualified network team of London / Nationwide based electrical engineers offer nationwide PAT testing and Fixed Wire Testing for the industrial sector, local authorities, residential homes, letting agents, schools and colleges, electrical organisations and retail outlets.

Working Hours :
Monday to Friday 9am to 5.00pm

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Number skills,Team working