Business Administration Apprenticeship - Morley

As a Business Administration Apprentice at Phoenix Bathrooms, you will play a vital role within our Sales Administration Team, supporting the day-to-day operations that ensure a smooth and professional experience for our customers and internal teams.

You'll gain first-hand experience in a fast-paced office environment within the bathroom furnishings industry, learning essential business administration skills that form the foundation of a successful career.

Day-Day Responsibilities:

Accurately input customer orders into the internal system, ensuring all details are correct and deadlines are met for dispatch and delivery Assist in maintaining a clear and up-to-date customer service log, recording queries, complaints, and resolutions in a professional and timely manner Support the returns process by logging returned goods, coordinating with warehouse and sales teams, and ensuring accurate documentation Enter and update customer and order data across company systems, maintaining accuracy and confidentiality at all times Digitise physical documents through scanning, and ensure all files are correctly named, organised, and stored in accordance with company procedures Answer incoming customer and supplier calls in a professional manner, directing queries to the appropriate team members and taking messages where necessary

Training:
On completion of this 12 month apprenticeship you will have gained your Business Administration Apprenticeship Level 3 Qualification

Training Outcome:
The closing date is guidance, if a successful candidate is found before the advertised dates, the advert will close early

Employer Description:
All Phoenix bathroom products are designed in-house and manufactured to our cutting edge specifications. Our design team draws on inspiration from around the globe to bring you the latest and most on-trend designs possible while retaining everyday functionality. From our beautifully designed radiators, brassware, taps, showers and accessories, to the high quality glaze on our basins, toilets and sanitaryware Phoenix have thought of everything to satisfy our consumers tastes and desires. All bathroom furniture is specially manufactured for the bathroom environment in our UK production facility, our baths and shower enclosures are produced to the highest standards available.

Working Hours :
Monday - Friday, 9.00am - 5.00pm

Skills:
Communication skills,Organisation skills,IT skills,Customer care skills