Business Administration Apprentice

You will be trained initially in all aspects of general office administration and our bespoke systems and gain experience of the demands of this role. This 12-month programme will develop you into a capable team member, with real skills and responsibilities to drive the rest of your career, with a full training programme, guidance and support in place.

This role offers the ideal candidate the opportunity to become a Level 3 Business Administrator.

Throughout the course you’ll learn and use skills that will support you in a wide range of business and administration tasks. As you progress, you’ll take on more responsibility, and by the time you’ve completed your apprenticeship you’ll be a trusted professional, ready to contribute to live services and progress your career. 

If you like being well-organised, processing information, can work in a team as well as being self-motivated, and you have great communications skills, this Apprenticeship is for you.

Your role will cover the general principles of business.

Taking calls for general repairs and maintenance to be carried out and raising job with engineers.

Excellent attention to detail and organisation is required.

Liaising professionally with clients and engineers verbally and digitally.

Producing documentation. 

Telephoning clients and engineers.

Good IT skills are required and requests will be processed though CRM systems. Training will be provided.

Training:

Level 3 Business Administrator Apprenticeship standard, which includes:

Functional Skills qualifications in Maths/English (If required) Full training provided at employer site End-Point Assessment (EPA) Regular Assessor visits, observations, and reviews Witness testimonies from employer Exams/Assessments/Workshops

Training Outcome:

Possible employment with the company.

Employer Description:
Dodd Group was formed in 1947 in Shropshire and has remained a privately owned family business. With an unrivalled reputation within the building services sector we offer a comprehensive electrical and mechanical design, installation and maintenance service across many sectors.

Working Hours :
Monday - Friday, 9am - 5.30pm.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Administrative skills,Number skills,Logical,Team working,Initiative,Patience