Network Engineer Apprentice

Fault find, configure and remotely monitor products and services provided by Four-teen IP. Products from Cisco, HP, Aruba, Ruckus, Watchguard, among others. Services ranging from Routing, Switching, Wireless, IP telephony. Solving problems, assessing situations, and applying solutions utilising acquired voice and data networking knowledge and experience. Understand how telecommunication equipment and services work and be equipped to manage disruptions of service and establish solutions to deal with challenges as they arise. Provide 1st and 2nd line support to Fourteen IP customers and colleagues in the field. Responsible for resolving faults and responding to customer enquiries within SLA.

Training:

Online with a qualifed coach from Baltic.

Training Outcome:

Potential for a full-time role upon completion.

Employer Description:
Fourteen IP are specialist Voice and Data Solutions providers focused on providing service, support, and solutions for the Hospitality industry right across the UK, Europe, Middle East, and Africa. They work with best-of-breed partners such as HP, Mitel, Broadsoft, Motorola, Ruckus and NEC, and others.

Working Hours :
Monday – Friday – 9AM – 5.30PM.

Skills:
Communication skills,IT skills,Attention to detail,Problem solving skills,Administrative skills,Analytical skills,Team working