Customer Service Apprentice

Answering and managing phone calls, liasing with internal and external customers Handling daily office duties, post, filing, compiling reports, printing, copying, scanning, document managing Working admin email, incoming and outgoing, welcoming visitors Data input, managing supplier and sub-contractor database and questionnaires, gathering, collating and updating information Ordering supplies, archiving Assisting with ad-hoc tasks, for example putting together site health & safety files etc. An average week can sometimes change depending on the focus, team work becomes key depending on the focus

Training:
This is a full time position, with 1 day per month studying at Leeds City College Print Works Campus

Training Outcome:
A full-time permanent position is highly likely upon compeltion of the apprenticeship

Employer Description:
Welcome to Claywood Construction, an independently operated construction company based in Leeds, dedicated to providing services throughout Yorkshire and the surrounding regions. We are dedicated to delivering a wide array of projects up to £3 million in value, and from £5,000 for our Minor Works division. Our core commitment centres on forming collaborative partnerships with clients and consultants who share our unwavering passion for extraordinary projects. We take immense pride in our ability to deliver results that strike a harmonious chord with our clients, mirroring our own dedication in striving for excellence in every project delivery.

Working Hours :
Monday to Friday– normally 8.30 start– unpaid lunch can be taken either by half hour or an hour

Skills:
Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Team working