Apprentice Mortgage Case Manager
Progress new mortgage applications to offer using pre-defined standards and service level agreements
Proactive case progression and customer service communication by telephone, email, and letter to all involved in the mortgage progress
Ensure a high accuracy level for data entry and ongoing record keeping
Ensure workload is actioned within set SLA, whilst recording case progression
Review and validate mortgage supporting documentation
Provide advice and support to junior members of the processing team
Training:
You will access your training online from the employers site address.
Training Outcome:
Develop into a qualified and competent Mortgage Adviser.
Employer Description:
Independant Mortgage & Insurance Advisers, based in Norwich, we have a dedicated team of specialists who share over 200 years’ combined mortgage finance experience with customers across the UK and abroad
Working Hours :
Monday to Friday, 9:00am to 5:00pm.
Skills:
Communication skills,IT skills,Attention to detail,Customer care skills,Problem solving skills,Administrative skills