Apprentice Administrator

The first point of contact for client enquiries by phone, email, and in person Helping assess and triage new enquiries Providing admin support to our busy frontline team Following up with clients and collecting feedback Keeping our systems and records accurate and up-to-date Supporting with day-to-day finance and office tasks Learning how a social enterprise works behind the scenes

Training Outcome:

On successful completion of the apprenticeship, there may be an opportunity to progress into a permanent role at LCF. From there, you could develop into specialist areas such as:

Client Support/Advisor roles – working directly with clients to provide guidance and support Finance or Operations support – assisting with finance, office systems, and organisational processes Data and Impact roles – focusing on monitoring, reporting, and service improvement

You may also choose to undertake higher-level apprenticeships or professional qualifications to support your career development.

Employer Description:
LCF is an award-winning not-for-profit organisation with a mission: a Lancashire where everyone is financially secure. We help people who often don’t get the support they need from mainstream services — people facing financial hardship, exclusion, or complex life challenges. With over two decades of experience, we bring together a range of services under one roof to tackle the causes of poverty and financial exclusion. We’re a small team with a big impact, and we’d love for you to be part of it.

Working Hours :
Monday to Friday, between 9am to 5pm.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Team working