Administrator Apprentice

Contract Type: Apprenticeship (fixed term, leading to Level 2 qualification in Health & Social Care support).

Role Purpose:

To provide high-quality administrative support within a health and social care setting while completing a Level 2 Apprenticeship. The role will help ensure smooth day-to-day operations, efficient communication, and accurate record keeping. The apprentice will gain valuable skills and experience working alongside professionals delivering care and support services.

Key Responsibilities:

Provide general administrative support, including answering phones, responding to emails, filing, and photocopying Maintain accurate records, databases, and care-related documentation in line with confidentiality and data protection policies Support scheduling of staff rotas, appointments, meetings, and training sessions Assist with preparing reports, letters, and other correspondence Greet visitors, service users, and professionals in a polite and professional manner Learn and apply knowledge of health and social care standards, safeguarding, and compliance requirements Support the coordination of care plans, reviews, and client files under supervision Contribute to a positive and inclusive office environment, promoting teamwork and professional communication Undertake training and assessments required to complete the Level 2 Apprenticeship programme

Person Specification:

Essential:

Interest in working within health and social care administration Good written and verbal communication skills Strong organisational and time management skills Willingness to learn and work towards a Level 2 qualification Ability to handle sensitive information with discretion and maintain confidentiality Basic IT skills (Microsoft Office/data entry)

Desirable:

Previous work or voluntary experience in administration or care settings Understanding of safeguarding, GDPR, and confidentiality in health and social care.Training & DevelopmentYou will be supported to achieve the Level 2 Apprenticeship in Health & Social Care AdminOn-the-job training and mentoring from experienced staff

Training:
Health and Social Care Foundation Level 2 Apprenticeship Training schedule to be agreed 

Training Outcome:

Further NVQ's up to level 5. 

Employer Description:
Our Mission Our mission is to make a meaningful difference in the lives of those we serve by offering care solutions that prioritize dignity, independence, and well-being. We understand the importance of an approach to care, addressing not only physical needs but also the emotional and mental aspects of our clients' lives. Our Vision To be the leading care and support agency recognised for excellence and compassionate care services. We strive to make a positive impact on the lives of those we serve, promoting independence, dignity, and a higher quality of life.

Working Hours :
Shifts including alternate weekends

Skills: