Business Administration Apprentice

Answering calls from customers and sales reps via telephone and responding to queries on email. Creating quotes and orders in our in house ERP system. Maintaining records and systems to ensure efficiency. Receiving deliveries of customers’ orders to be checked and packaged up to send onto customers with relevant paperwork. Follow up on customer payments and overdue invoices, resolve invoice queries. Look after customers visiting the showroom and make sure that the showroom is clean and tidy ready for customers at all times. Any other task that may be required to support a busy and sales and service office.

Training:

Day-release training will take place at Burnley College. 

Training Outcome:

Potential progression into full-time employment on successful completion of the apprenticeship. 

Employer Description:
HAIMER is a family-run, medium-sized company with its headquarters in the Bavarian town of Igenhausen near Augsburg. We develop, manufacture and distribute innovative and high-precision products for metal cutting. Our products are used in many very different sectors and industries. Among others, in tool and mold making, aerospace, medical technology, the energy sector and general mechanical engineering. HAIMER follows a holistic approach to guarantee customers end-to-end quality and precision. Our product range includes a wide variety of tool holders in all common interfaces and lengths, cutting tools made of solid carbide, machines in the field of shrinking, balancing and presetting technology as well as 3D measuring devices. As an active apprenticing company with about 40 apprentices and students as well as a very high take-over rate, HAIMER secures its future skilled worker potential already today and makes its contribution to the further education of young people as well as to safeguarding the future of the business location in Bavaria.

Working Hours :
Monday to Friday, between 8.30am and 5.00pm, with 30 mins for lunch.

Skills:
Communication skills,Organisation skills,Customer care skills,Problem solving skills,Time management