Apprentice Office Administrator

Main responsibilities will be:

Assisting the Service Manager in producing customer invoices for fire alarm and fire extinguisher servicing. Confident use of the telephone and email will be advantageous, although training will be provided.  We use specialist software for the invoicing, collating information from engineers and adding to the system.  Logging and reporting of Call Out information - experience of Microsoft Office and Microsoft Excel would be good. 

Training:

Formal training is delivered at HWGTA, located in Hereford (HR4 9SX)

You will receive a training plan that is specific to your qualification, with sessions that are delivered through a combination of face-to-face and remote. 

Additional training for functional skills in English and maths will be undertaken if needed.

You will receive monthly visits from your assigned Learning and Development Specialist, who will set your work, monitor your development and wellbeing, and discuss training sessions. They will also prepare you for your End Point Assessment to gain your Business Administration qualification.



Training Outcome:

This apprenticeship is only the beginning, should we find the correct candidate then this position could become permanent.



Employer Description:
HFAS Limited have been established since 2014, we install fire alarm systems and fire extinguishers. We also service fire alarms, emergency lights and fire extinguishers. We carry out this work in mostly industrial and commercial premises including Nursing Homes, Schools, factories, Shops and small businesses in towns and on industrial estates.

Working Hours :
Monday to Friday. 9.00am to 5.00pm.

Skills:
Communication skills,IT skills,Initiative,Outgoing,Positive attitude


  • Location: UNIT 6/7 BURCOTT BUSINESS PARK BURCOTT ROAD HEREFORD HR4 9JQ
  • Type: Permanent
  • Recruiter: HEREFORDSHIRE AND WORCESTERSHIRE GROUP TRAINING ASSOCIATION LIMITED
  • Posted: 04-Sep-2025
  • Posted on: findapprenticeship.service.gov.uk