Exams Administration Apprenticeship - J3436

About the Role:

You'll work as part of the Management Information Systems (MIS) team, reporting to the Examinations Manager, and play a vital role in supporting the planning, organisation, and delivery of all examination and certification processes in line with awarding body regulations across all campuses. By supporting the Exams Team in providing reliable, high-quality support to both students and colleagues, you will directly contribute to student success, operational excellence, and the College’s reputation for delivering a seamless and supportive assessment experience.

Key Responsibilities:

Assist in maintaining the examination data regarding exam elements, dates and times within the management information system Supporting the Exams Team in ensuring that student registration date is collected and recorded to ensure students are registered for the appropriate qualification in a timely manner Assisting with processing exam booking requests, arranging exams, scheduling invigilators and maintaining the College examination timetable ensuring that rooms/venues used for exams are suitable Support the Exams team in communicating with curriculum staff, students, and awarding bodies Respond to enquiries from students and staff regarding qualifications, examinations, results and certificates At all times following the City of Bristol College, relevant Awarding Body and JCQ policies, rules and regulations in order to ensure the security of all examination papers and completed exam work Support administrative processes such as data entry, scanning, filing, and certification distribution Helping with providing on-site support to invigilators and students whilst exams are underway Carrying out invigilation as required ensuring exams are conducted appropriately, providing a calm whilst regulated environment to ensure students have the best opportunity Helping with the processing of Exam Access Arrangement requests in accordance with guidelines set out by the JCQ and awarding bodies Working innovatively and creatively to achieve objectives and deliver an outstanding quality customer service

What We’re Looking For:

A keen interest in administration and supporting education Excellent attention to detail and a methodical approach Strong written and verbal communication skills Good IT skills - confident using Microsoft Office, especially Excel and Outlook A flexible and proactive approach to learning new tasks The ability to work well as part of a team and independently Willingness to learn about awarding body regulations and college processes

Why Join Us:

Gain valuable, real-world experience in education administration Work within a supportive and inclusive team environment Study towards a recognised Level 3 qualification with dedicated time for off-the-job training Benefit from staff discounts, excellent facilities, and the chance to make a real difference in the lives of learners

Training:

The apprenticeship standard consists of:

Level 3 Business Administration Functional Skills maths and English (If required) Technical competencies Technical knowledge and understanding Underpinning skills, attitudes and behaviours End point assessment

The business administrator is expected to deliver their responsibilities efficiently and with integrity - showing a positive attitude. The role involves demonstrating strong communication skills (both written and verbal) and adopting a proactive approach to developing skills. The business administrator is also expected to show initiative, managing priorities and own time, problem-solving skills, decision-making and the potential for people management responsibilities through mentoring or coaching others. 

End Point Assessment Overview:

You will need to pass an endpoint assessment in the form of a multiple-choice assessment, a project presentation and a portfolio interview.

Competency is assessed through a combination of methods in the workplace, and you are visited regularly by your assessor. On completion, you will have gained knowledge about employment rights and responsibilities and will have the following qualifications in addition to the apprenticeship:

Level 2 Functional Skills qualification in English (if applicable) Level 2 Functional Skills qualification in Mathematics (if applicable) Level 2 Functional Skills qualification in Information and Communication Technology (if applicable)

The EPA consists of three elements (Knowledge Test, Core Knowledge, Skills and Behaviours, and a Portfolio Based Interview), All assessment methods need to be passed. Each assessment method should directly assess the knowledge, skills and behaviours of the Standard.

Training Outcome:

Upon successful completion of the apprenticeship, you may have the opportunity to apply for permanent roles within the MIS or wider college administration teams.

Employer Description:
As an apprentice, South West Apprenticeship Company Limited, the Flexi Job Agency (FJA) will employ the successful candidate on behalf of this employer. 99% of our apprentices gain full-time employment with their host organisation after completing their apprenticeship or they have progressed onto higher qualifications. The experience and knowledge you gain, plus the relationships you develop, make it easier to progress quickly.

Working Hours :
Monday to Thursday 9am - 5pm or 8am - 4pm Friday 9am - 4.30pm or 8am - 3.30pm with ½ an hour unpaid lunch.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Non judgemental,Patience