Laboratory Administrator Apprentice

To perform all general administrative tasks associated with the laboratory To act as the first point of call for non-technical queries To assist with information coordination for laboratories customers and internal stakeholders (e.g. sales staff and marketing staff) To assist in the maintenance of records including CRM tools and accounts software/systems To provide administrative support for on-going projects including those carried out with other Eurofins business units To support the day-to-day operations of the laboratory including the provision of required consumables, equipment and arranging logistics To support the Office Manager in day to day activities and deputise in their absence To administer Sales and Orders including all aspects of invoices To follow up customers for payment and information required To manage customer hospitality on-site arranging lunches and refreshments To manage and file all laboratory documents To support in commercial activities (RFQ process and follow up) as directed by the LBM To liaise with our IT resources (internal or external) to resolve IT issues To manage receipt and dispatch of goods to customers To act as a Personal Assistant (PA) to the Laboratory Business Manager (as required) To maintain all office equipment including maintaining supplies, upgrades and leasing To ensure that he/she obtains and maintains the requisite competences to perform his/her duties (eg technical, PTS etc) and carries out his/her duties in accordance with all Eurofins policies, procedures and processes, including, but not limited to, the Health & Safety at Work Act (1974)

The above is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by the organisation that are relevant to your post, to meet the overall business objectives.

Training:

As a business administration apprentice, you will complete the following qualifications as part of your Apprenticeship:

Level 3 Business Administrator apprenticeship standard Level 2 Functional Skills maths and English if required You will also develop the skills, knowledge and behaviours required to work within an office environment This apprenticeship is delivered in the workplace and 20% of your working time will be dedicated towards training and learning new skills You will be allocated a tutor who will provide you with personal support and assessment at pre-arranged times Assessment is through a variety of methods including observations in the workplace, witness testimonies, product evidence and professional discussions All evidence will be logged to your electronic portfolio

Training Outcome:

All training will be completed within the workplace. Ensure you can travel to the office on a daily basis.

Employer Description:
Eurofins Electrical & Electronic UK Ltd is a leading provider of compliance, certification and testing services to manufacturers, designers, retailers and importers of electrical and electronic products in the UK and globally. Our UKAS Accredited testing laboratories are located in Devon, Southampton, London, Bristol, Castleford and Grangemouth, with our head office in York. In addition to these locations, the wider Eurofins E&E UK network includes Eurofins E&E CML Ltd and AQL EMC, industry-leading providers of hazardous location certification and aerospace/defence EMC testing, respectively. Alongside our EMC, Electrical Safety and RF testing services, we offer an extensive range of compliance and certification services, as well as test equipment calibration and reference RF sources.

Working Hours :
Monday - Friday, 9.00am - 5.00pm. Half hour lunch.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Logical,Team working,Initiative,Knowledge of IT systems,Knowledge of Microsoft office,Time management