Office Administration Apprentice

The successful candidate will assist with day-to-day operations, including;

Managing support tickets Preparing reports Maintaining accurate records Logging and closing customer support calls Sending daily/weekly/monthly reports to clients Collating and organising data Updating and maintaining internal and external documentation and ticketing systems Assisting with basic troubleshooting and escalating issues where necessary Supporting the business

Training:
1 Day a week virtual College training The rest of the training will be completed in the workplace

Training Outcome:
Potential to progress into a full time role within the company 

Employer Description:
The Thompson Group provide specialist design, installation and maintenance of integrated security, fire, communications and life safety systems for our clients across the UK. Our passion is in delivering the right technology or combination of technologies for any building or environment; enabling people to live and work safely and to simplify and add value to their day to day operations.

Working Hours :
Monday- Friday Shifts to be confirmed

Skills:
IT skills,Attention to detail,Organisation skills,Team working