Business Administration Apprentice

Answering phone and email enquiries. Customer Service. Co-ordinate students' homework and marking. Entering course bookings and orders onto Sage and the in-house system. Ensure all training equipment and linen is kept clean and laundered. Updating the website with course dates and new products. Setting up of the classroom when courses are running. Upselling Penny Price products where possible. Staff liaison for birthdays/events / social. Source raw materials, bottles, consumables, stationery and packaging sundries cost effectively. Market research/Identifying trends. Attending industry trade shows. Ensure 3rd party selling sites are up-to-date. Operate the Shop and supervise stocking of products. Assist in the organisation of trade shows and exhibitions. Support the Key Client manager in scanning and saving important documents, creating goods received and sent notes. Document process and storage facility in line with our ISO requirements. Post – taking parcels to the post office. General office duties.

Training:
Online attendance with Loughborough College within the first 15 months, one morning per week with onsite sessions in the afternoon to assist with portfolio building and preparation for End Point Assessment. Diarised visits from dedicated Trainer/Assessor. Attendance to Loughborough College for Functional Skills (if required). On-the-job training. Off-the-job training.

Training Outcome:

To progress through the company admin programme and take over the Academy Administrative position, being in charge of your own area of the company.

Employer Description:
At Penny Price Aromatherapy we formulate and manufacture aromatherapy based products for health and wellbeing for the direct consumer as well as the retailed business. Established in 2003, the Penny Price Academy prides itself on its excellent delivery of aromatherapy and complementary therapy courses, teaching Clinical Aromatherapy to level 5 for professional therapists.

Working Hours :
Monday - Friday, between 9am - 5pm.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills