Digital Support Apprentice / London Bridge

Key Responsibilities

Technical & Digital Systems Support

Provide day-to-day administrative and user support for business, quality systems and software Coordinate with IT support for system updates, access control, and troubleshooting Maintain and update the company website on a monthly basis Create and schedule content for social media platforms (Instagram, --Facebook, LinkedIn, TikTok) Assist in drafting internal communications such as newsletters and updates

Data & Document Management

Manage digital filing and data systems, ensuring documents are organised, accessible, and current Maintain version control and adherence to documentation protocols Assist in creating reports, schedules, and compliance documents as needed Participate in preparation for audits and accreditations

Project & Workflow Coordination

Support department leads by inputting and managing data within business systems Help track project progress, key milestones, and relevant documentation Liaise with external partners and vendors to ensure timely submission of information

Process Optimisation

Identify and implement improvements to streamline digital workflows Develop user guides and provide basic training for internal systems Support new technology rollouts and digital transformation initiatives

Training:
Level 3 Digital Support Technician Apprenticeship qualification Functional Skills in maths and English, if required Blended on/off the job training 

Training Outcome:
Full-time employment is expected once the apprenticeship is complete Further training opportunities with Higher Level Apprenticeships are also available

Employer Description:
Our client partners with ambitious businesses and start-ups around the world, helping them scale fast through the application of great tech! It’s not all about resetting passwords, you know. We take care of all your IT needs, saving you time and money, keeping you online, looking after your tech, and securing your data and systems. We’re pretty good at play, too; when it comes to the big stuff like competitive socialising and tech-enabled fitness solutions, we’re chosen partner to some of the UK’s most ambitious brands. So, Little or Big, with us by your side, we’ll take care of your tech needs.

Working Hours :
Monday- Friday, 9.00am- 5.00pm

Skills:
Communication skills,IT skills,Customer care skills,Problem solving skills,Logical,Team working