Customer Service Administrator

As Customer Service Administrator you will joining a small, busy service team. The role is based on site in Buckingham, is full time and permanent offering a salary of between £24,5000 and £26,000. Working for a highly successful business who have worked in the garage equipment sector for decades.

Purpose of the role:

Supporting the service team providing high levels of customer service, maintaining the database and administration.

Key Accountabilities of the Customer Service Administrator:

Be first point of contact for customers Providing high levels of customer care over the phone and via email Liaise with customers, resolving any queries quickly and efficiently Generate system based quotes and invoices Support with coordinating service administration Contact customers to confirm proposed dates and obtain order numbers for scheduled work Maintain database all customer records

Skills Required for the Service Administrator:

Confident customer services skills Methodical approach used to managing a busy workload Administration experience within an office environment Solid IT skills including MS Office Excellent communications skills Organised approach to work, able to work on multiple tasks at the same time High levels of accuracy and attention to detail Adaptable in a changing environment

What’s in it for you?

A salary of between £24,500 and £26,000 Monday to Thursday 8.30 am to 5.00 pm with an hour for lunch, Friday 8.30 – 4.30 with 30 min lunch 22 days hol +bank hols, increasing with service Training, support and development Working for a successful, established business Private healthcare for you and your family after six month probation