Sales Administrator Apprentice

Answering the telephone in a timely manner adhering to “White Hall Customer Service” guidelines Assisting with customer enquiries; passing the query onto the relevant salesperson Taking accurate messages Assisting with the process of customer orders (particularly around the delivery of product samples), providing accuracy and timely delivery Maintain and update customer records and sales databases as required

Training:
Formal training is delivered at HWGTA, located in Hereford (HR4 9SX) You will receive a training plan that is specific to your qualification, with sessions that are delivered through a combination of face-to-face and remote Additional training for functional skills in English and maths will be undertaken if needed You will receive monthly visits from your assigned Learning and Development Specialist, who will set you work, monitor your development and wellbeing, and discuss training sessions. They will also prepare you for your End Point Assessment to gain your Business Administration qualification

Training Outcome:
This is a brand-new role and has scope to grow within the organisation taking on projects (from start to finish) within sales and other business support functions

Employer Description:
A well-established SME with over 20 years’ experience and a strong reputation in the supply of timeless and traditional, as well as stylish and contemporary flagstones and oak flooring. Client-base country wide.

Working Hours :
Monday - Friday, 8.30am - 5.00pm

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Analytical skills,Team working,Adaptability,Flexible