Business Administration Apprenticeship

The role of the Business Administration Apprentice is to provide administration support on various aspects of the business, including and not limited to commercial and pre-employment.

In addition to this the role, it will include the development of TTA's digital marketing activities.

You will contribute to improving the business and enhancing the reputation of the company by putting forward new ideas and implementing change when requested to do so.

You will provide administration support for the funded provision of the business and support the Contract Team ensuring that the courses are full in line with the contract profiles. 

You will contact and liaise with learners to ensure that they are eligible and complete all the supporting paperwork associated.

You will scan portfolios and learners work into the Learner files on the Z Drive.

You will complete feedback and learner tracking.

You will work closely with the Employer Engagement Officer to match vacancy opportunities Upkeep of referral spreadsheet. Assist with filing and archiving.

You will also :

Assist with contacting clients via telephone, letter, text and email as required.

Assist with the auditing and checking of administration systems to ensure contractual compliance.

Assist with the processing of customer details and information.

Assist with the maintenance records and information as required by the contract.

Ensure all duties are carried out within required timescales.

Training:

Training will take place at: Academy House, 255 Gloucester Street, Atherton M46 0JD

Training Outcome:

The successful completion of this apprenticeship could lead to a permanent position in our structure. 

Employer Description:
Transport Training Academy (TTA) is a well-established logistics training organisation based and operating from two centres in the North West of England, but also providing logistics training to clients and customers on a national level. Transport Training Academy was formed in 2004 with the objective of delivering driving assessments to small and medium-size transport companies. Since then TTA has developed and expanded to where we are today offering a variety of training to the Transport, Construction, Distribution and Logistics sectors.

Working Hours :
Shift patterns will follow a Monday to Friday schedule, with working hours from 9:00 am to 5:00 pm.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,knowledge of social media,Excellent telephone manner