Financial Services Apprenticeship

Provide first line telephone support to the network (inbound and outbound communication) Right first time delivery of outstanding, proactive customer service Proactive and accurate resolution of queries by liaising across departments where required Timely and transparent communications with the Network to manage expectations and resolutions Maintain accurate records on CRM

Training Outcome:
Once qualified, you could look to progress within financial services

Employer Description:
HL Partnership is one of the largest mortgage networks within the UK

Working Hours :
Monday to Friday 9.00am to 5.00pm with an hour for lunch

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Patience