Medical Receptionist Business Admin Apprenticeship

Greet and assist patients in a professional and courteous manner. Handle incoming phone calls and manage appointment bookings. Update and maintain patient records accurately and confidentially. Support clinical staff with administrative tasks. Process repeat prescription requests and referrals. Ensure the reception area is tidy and welcoming at all times.

Training:

The apprenticeship training will be delivered by Newcastle City Learning and attendance at college is required once a month.  Following completion of the programme and passing the final assessment, you will achieve the Business Administrator level 3 apprenticeship standard.

Training Outcome:

Potential for a permament role upon completion of training. Opportunities for additional training to develop healthcare career. 

Employer Description:
At The Village Surgery, we believe in investing in our people. You’ll be part of a supportive team that values training, development, and wellbeing. Our practice has a strong community focus, and we take pride in providing compassionate, high-quality care for our patients. Working here offers a great opportunity to learn from experienced professionals and make a real difference every day.

Working Hours :
Monday to Friday 8am to 4pm

Skills:
Communication skills,IT skills,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Initiative,Patience