Property Assistant Apprentice

Providing exceptional customer service either face to face, over the phone or via email Updating internal databases & systems with a commitment to attention to detail & managing customer requests that are received via Dwellant Building internal & external relationships & communicating on a variety of levels Responding to incoming calls & emails quickly, and ensuring regular feedback of outstanding issues is provided Ensuring the managed properties are well maintained & any repairs or issues are dealt with promptly and efficiently Managing the shared inboxes on a day-to-day basis Managing returned post Assist with the general running of the department Minimum of 6-hours per week spent on apprenticeship work and training

Training:

Housing and Property Management Level 3.

You'll attend monthly 1-2-1 meetings (online via teams every month - NO classroom OR college!) with your tutor and learn about modules including decision making & collaborative working, housing legislation, tenancy types, and more! You will be given a minimum of 3 hours per week to complete any apprenticeship work (assignments, research, and projects) and will receive at least another 3 hours of training from your employer.

Training Outcome:

As with any apprenticeship opportunity - if you prove yourself to be a valuable member of the team there is a strong chance of a permanent post within the business.

Employer Description:
Centrick are a specialist housing management firm across both residential and commercial property sectors. They offer a range of services including Building & Estate Management, Portfolio Asset Management, Build to Rent Management, PRS Portfolio Management and Valuation and Professional Services. Centrick currently has more than 200 members of staff, manage over 3.5 billion in client assets and 26,500 properties across the UK.

Working Hours :
Monday to Friday 9am to 5pm.

Skills:
Administrative skills,Attention to detail,Communication skills,Customer care skills,Initiative,IT skills,Logical,Organisation skills,Problem solving skills,Team working