Commercial Admin Assistant Apprentice

Act as the main contact for clients from enquiry to event delivery Understand client needs and advise on best solutions Promote college services with the Interim Director of Quality and Transformation Respond to event enquiries with proposals and follow up Finalise event details and communicate with internal teams Conduct on-site client meetings and venue tours Maintain accurate client records using booking systems Upsell catering, team-building, and other activities at Oaklands Handle and resolve customer complaints promptly Support the Commercial Development Manager with other tasks Follow college policies on health & safety, safeguarding, equality, and quality

Training:

Monthly online workshops with a tutor, workplace visits from an assessor every 6 to 8 weeks, and additional touchpoints in between for ongoing support.

Training Outcome:

Upon completing the apprenticeship, there may be opportunities to progress into a permanent role, depending on business needs and individual performance.

Employer Description:
Oaklands College is a vibrant further education provider with campuses in St Albans and Welwyn Garden City. We offer a wide range of courses and apprenticeships, supporting thousands of learners each year. Our inclusive and supportive environment makes it a great place to work and grow professionally.

Working Hours :
Monday to Friday, may be required to work weekends and evenings due to the nature of the role. Shifts to be confirmed.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Initiative,Patience