Business Administration Apprentice

Provide administrative support to the sales and lettings teams, ensuring smooth day-to-day operations Manage customer communications, including answering calls, emails, and greeting clients Maintain accurate records using CRM systems and property databases Prepare and process documents, such as contracts, letters, and marketing materials Coordinate appointments and viewings, managing diaries and schedules Support compliance tasks, including data protection and anti-money laundering checks Contribute to team meetings, taking minutes and following up on actions Assist with social media and online listings, helping promote properties Handle office supplies and filing systems, keeping the workspace organised

Training:

An apprenticeship allows you to earn a wage, gain valuable work experience and industry specific competence. You will be expected
to work towards the Business Administration Level 3, with support from your employer and the Chesterfield College Group.

Training Outcome:

You will be considered for a full-time permanent position upon successful completion of this apprenticeship.

Employer Description:
Wards Estate Agents is a well-established property agency with over 100 branches across the Southeast of England. Known for its strong community values and customer-first approach, Wards offers a supportive and professional environment for those starting their careers in property. As part of the Arun Estates group, Wards invests heavily in training and development. Apprentices benefit from structured learning, including classroom-based sessions and in-branch mentoring. Their “Gold Standard in Estate Agency” foundation course helps new recruits build confidence, communication skills, and a deep understanding of the property market. Joining Wards as an apprentice means becoming part of a close-knit team that values integrity, service, and going the extra mile to help people find their perfect home.

Working Hours :
Monday - Friday 9.00am - 5.00pm Alternate Saturday mornings 9.00am - 1.00pm

Skills:
Communication skills,IT skills,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative