Clinic Receptionist and Administrator Apprentice

Answering the telephone Opening and responding to emails Taking payments and then completing on the system Taking bookings over the telephone, email appointment requests, and NHS bookings Operating the practice management systems Completing a spreadsheet of attendees every day for the NHS Checking stock levels Communicating with the rest of the team Completing the associated paperwork for insurance companies Dealing with discharge and onward referral paperwork for NHS patients Greeting and helping clients Providing support Making sure the area is presentable and clean This is a varied and high-paced job environment You will get exposure to clinical language for personal growth

Training:

Formal training is delivered at HWGTA, located in Worcester (WR4 9GN).

You will receive a training plan that is specific to your qualification, with sessions that are delivered through a combination of face-to-face and remote.

Additional training for functional skills in English and maths will be undertaken if needed.

You will receive monthly visits from your assigned Learning and Development Specialist, who will set your work, monitor your development and wellbeing, and discuss training sessions. They will also prepare you for your End Point Assessment to gain your Business Administration qualification.

Training Outcome:

The successful applicant has the potential to grow through the clinic and progress.

Support to grow and develop through further courses for the right candidate.

Employer Description:
Physio & Health Matters Ltd is a company that has been established for 25 years. We have 5 clinics in the West Midlands. We have 3 NHS contracts along with 5 First Contact Practitioner contracts covering 30 GP practices. We are a growing and thriving business where we look after our staff and clients. The successful candidate will be a part of a very warm and welcoming team. We have regular staff get togethers where we encourage all the team to socialise and grow together.

Working Hours :
Monday to Friday 9am to 5.30pm with 1 hour of unpaid lunch break.

Skills:
IT skills,Organisation skills,Team working,Good maths skills,Good phone etiquette,Experience of Google,Positive and happy disposition,Polite,Can do attitude,Enthusiastic and open to learn,Self-motivated,Good time keeping,Quick learner