Learning & Development Apprentice Administrator

Main Duties & Key Responsibilities:

Answer and direct phone calls and L&D queries Manage the shared L&D inbox, ensuring professional and timely responses Support training coordination - booking sessions, sending calendar invites, and maintaining attendance records Manage training enrolments and completion records on the Learning Management System (LMS) Assist with uploading content, creating reports, and maintaining data accuracy within the LMS Support the issue of certificates and post-course feedback collection Maintain digital filing systems and training logs Provide general administrative support to the L&D team

Training:

Business Administrator Level 3 Apprenticeship Standard:

This apprenticeship is delivered through work based learning, this means that all training is done at the workplace eliminating the need to attend college The successful candidate will be allocated a tutor who will provide a mixture of interactive online group teaching and 1-1 training monthly

Training Outcome:
This apprenticeship offers a fantastic opportunity to begin your career in Learning & Development within one of the UK’s leading professional services groups


You
will gain valuable, hands-on experience across all areas of the L&D
function — including training coordination, learning systems administration,
course evaluation, and digital learning.


With
full support from the Group Training Manager and wider L&D team, you’ll
have access to ongoing mentoring, development plans, and opportunities to
progress into roles such as:


§
Learning
& Development Coordinator


§
Learning
& Development Specialist


§
Systems
or E-Learning Administrator


§
Learning
& Development Business Partner


§ At
CDER Group, we are passionate about developing our people and investing in
future talent — this apprenticeship is just the first step in building your
long-term career with us.
.

Employer Description:
Here at CDER Group, we support and help clients recover money that is owed to them compassionately and compliantly. We understand that everyone is different and, with our unique approach to fairness, we ensure that clients, customers, and employees are treated fairly — supporting our customers to repay any outstanding money owed.

Working Hours :
Monday - Friday, 9.00am - 5.00pm.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Team working,Patience