Patient Clinical Administration Apprentice Assistant (Leigh on Sea)

Expected to fulfil the roles of taking patient health questionnaires, positioning patients in the scanner and ensuring that you deliver the optimum number of parts per day, notionally identified as 36 + per day, under supervision of Radiographe Trained to perform patient administration & pre preparation activities in Endoscopy Department, under supervision of Nurse To allow patients to be examined in a safe environment, to implement safety awareness in MRI, Endoscopy Processes and Radiation protection and ensure that untoward incidents are reported To obtain accurate MRI images / Endoscopy Reports in accordance with the safety guidelines /protocols of the unit Assigned in selecting options for the software and in adjusting the MRI table and the MRI machine basing on the specific images that must be carried out Have good communication skills to explain the procedure to their patients to alleviate their fear and anxiety Patient Administration Assistance Activities To assist administration work & support patients and their relatives throughout their journey at Chartwell Private Hospital from admission to discharge Dealing with patients, identifying the issues based on SOP Defined, and advising the right MRI scans / Endoscopy Procedures needed, assisting patients with clarity to the process and promoting all the services the business holds, thereby booking the patient for the correct MRI Scan / Endoscopy Procedures The post holder must also perform accurate data entry into the radiology information system, PACS and all the electronic records pertinent to the Department of Radiology Contact patients and arrange Diagnostic Imaging / Endoscopy appointments liaising with other departments as appropriate

Training:
Undertaking and completing the Business Administrator Level 3 (Advanced) qualification with City & Guilds
Learning is remote via Teams sessions supported with a learning platform

Training Outcome:
After apprenticeship completed, opportunity to move within the organisation to other roles, where available

Employer Description:
Head Office in Leicester for Chartwell.

Working Hours :
Working between 8.00am - 8.00pm. Days to be confirmed

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Team working,Patience