Customer Service Apprentice

Answer and make telephone calls Greet visitors in a friendly, professional manner Respond to online, verbal, and email queries Book and confirm appointments Support with general administration and filing Carry out any other reasonable office activities

Training:

Level 3 Apprenticeship in Customer Service Specialist consisting of:

Level 3 Standard in Customer Service Specialist Level 2 Functional Skills in Mathematics (if applicable) Level 2 Functional Skills in English (if applicable)

You will be required to attend a half-day session with HBTC where you will work towards any functional skills (where needed) that you have to take. There will also be an end point assessment. 

Training Outcome:
After the Apprenticeship, there may be an opportunity for you to advance in the workplace or go on to higher education

Employer Description:
H2MO Ltd is a leading property management company based in Hull, specialising in HMOs (shared accommodation). H2MO focuses on delivering professional, reliable, and efficient management services for shared housing across the Hull area. The team oversees every aspect of HMO operations, from tenant management and property maintenance to compliance and marketing.

Working Hours :
Monday - Friday, 9.00am - 4.30pm

Skills:
Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Initiative