Apprentice People Administrator
Act as a first point of contact for basic employee and manager queries, providing helpful and friendly support. Setting up and updating records to maintain accurate employee data within the HR system (Sage People), including corrective actions from data audits. Respond to queries on our ticketing system, escalating more complex issues to colleagues as appropriate. Administer all paperwork for new starters, contractual changes and leavers. Support onboarding processes, ensure right to work and vetting checks are completed. Work with colleagues and the payroll team to ensure accurate information is provided for monthly payroll, managing any over payment situations that may occur. Support the people hub team with advising employees and managers on family leave requests. Support the people hub team with general administrative tasks and ad hoc requests. Contribute to a positive team culture and continuous improvement by sharing ideas and feedback, as well as questioning why and how we do things. Participate in team projects to improve our People Hub services and employee experience, taking on tasks suitable for your level of experience. Work collaboratively with colleagues across the people team.
Employment offers are subject to satisfactory vetting checks. These checks will be run in line with the latest guidance and legislation. You will need to already have the right to work in the UK, as we are not able to offer any sponsorship(s) for visa applicants.
Who you’ll work with:
People Hub Team. Wider People Team (Partners, Directors, Learning Teams). Managers and Employees. Payroll Team.Training:
HR Support Level 3 apprenticeship alongside internal training on internal processes and procedures.
Training Outcome:
This position offers the opportunity of long-term, permanent employment upon completion of your apprenticeship.
Employer Description:
At Supporting Education Group (SEG), we’re here to empower the world of education. As the UK’s leading education services platform, we bring together four specialist practices that support every corner of the sector - from teacher supply and SEN tutoring to qualifications, training and essential professional services. We serve over 18,000 customers, employ 1,600 people, and generate over £288 million in revenue annually. Backed by private equity, our rapid growth - both organic and through acquisitions - means we’re constantly evolving to meet the changing needs of schools, educators, and learners. By joining us, you will become part of a community that is dedicated to transforming lives and sustaining communities, where your voice is heard, your ideas are valued, and your individuality is celebrated. Together, we will continue to advance our passion for education and build brighter futures for all. Employment offers are subject to satisfactory vetting checks. These checks will be run in line with the latest guidance and legislation. You will need to already have the right to work in the UK, as we are not able to offer any sponsorship(s) for visa applicants.
Working Hours :
37.5 hours per week, Monday to Friday, 7.5 hours per day – excluding lunch. Actual working hours are flexible and the apprentice will work on a hybrid basis, typically 3 days working from home and 2 in the office, dependant on business needs.
Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Team working,Creative,Initiative,Basic IT skills,Positive attitude