Apprentice Work Planner

Assisting Senior Works Planner to manage repairs contracts for social housing landlords Answering calls from clients and tenants Arranging appointments and scheduling repairs Data entry, updating operating systems and customer records and other administrative contract support Offering fantastic customer service to our tenants Occasional tenant/property visits where required Liaising with roofers and other trades

Training Outcome:

Upon successful completion of the apprenticeship, the Apprentice Work Planner will have developed the skills, knowledge, and experience required to progress into a Work Planner or Customer Service position within the organisation.

Employer Description:
This apprenticeship opportunity will be delivered in partnership with Ongo, working with Ashbridge Roofing.

Working Hours :
40hrs per week. Core hours: Monday - Friday, 7.00am - 4.00pm (however, we offer agile working).

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience