Quality Manager- Leeds SB24

Job Title: Quality Manager

Location: Leeds (Field-based, with travel to care packages)

Salary: £30,000 – £35,000 per annum (Depending on experience)

Contract Type: Permanent | Hours: Full-time (Monday – Friday, 9:00am – 5:30pm)

Start Date: Immediate

About the Role

We are seeking a dedicated and experienced Quality Manager to oversee the delivery of high-quality, person-centred care across our complex care packages in Yorkshire. This role plays a pivotal part in ensuring compliance, supporting staff performance, and maintaining strong relationships with clients, field workers, and external stakeholders.

As the Quality Manager, you will lead a team of field-based staff and nurses, ensuring the consistent delivery of safe, effective, and compassionate care for both adults and paediatric clients.

Key Responsibilities

• Lead and supervise field-based staff and nurses across care packages.

• Develop, review, and update Care Plans to meet each client’s unique needs.

• Maintain accurate and timely documentation within the CRM system.

• Conduct staff supervisions, competency sign-offs, and interviews to ensure quality and compliance.

• Ensure care delivery adheres to CQC regulations and internal compliance standards.

• Liaise effectively with ICBs, case managers, and local authorities to ensure smooth coordination of care.

• Oversee up to six complex care packages, ensuring the highest standards of service.

Required Skills & Experience

• Proven experience in a Quality Manager or similar role within the healthcare or complex care sector.

• In-depth understanding of compliance requirements, particularly within complex care, mental health, learning disabilities (LD), and autism.

• Strong communication and leadership skills, with the ability to motivate and support multidisciplinary teams.

• Excellent stakeholder management skills, with experience liaising with healthcare partners and regulatory bodies.

• Confident in report writing and maintaining accurate records.

• Ability to work effectively as part of a collaborative team.

• Full UK driving licence and access to own vehicle (essential for travel between packages).

• Experience working with both paediatric and adult clients.

• Previous experience with a competitor in the complex care sector is highly desirable.

What We Offer

• Competitive salary package with performance-based reviews.

• Supportive and collaborative work environment.

• Opportunities for professional development and progression.

• Meaningful work that directly impacts the lives of clients and their families.

If you’re a compassionate leader with a passion for delivering exceptional care and ensuring compliance excellence, we’d love to hear from you!

📧 Apply now with your updated CV or contact our recruitment team for more information.

"INDHR112025"