Regulatory Technical Support Apprentice

Your typical week will involve:

Dealing with enquiries, through varying mediums, ensuring that, where possible, they are resolved at first contact, or that messages are passed on to the relevant person for action; seeking to resolve queries and using judgement as to when to pass on more complex issues. Undertaking data input and document production using the range of systems in use within the  Regulation service. Maintaining computerised systems, retrieving information as requested, and ensuring that information is kept up to date, including creation of databases and spreadsheets as appropriate and provision of information and reports as required. Ensure the timely delivery of a variety of actions throughout the Apprenticeship Lifecyle.

Training Outcome:

Possible permanent role within team (dependant on funding).

Employer Description:
Coventry is a city that is changing fast and we’re looking for skilled people to join our team and help take us into a bright new future. We are a city that is going places with an inspiring, world-famous history and exciting times ahead. A great place to live and work and it’s getting even better - and having the right infrastructure is vital. We particularly welcome applicants from minority ethnic backgrounds, applicants who have a disability and applicants who are from the LGBTQ+ community to apply for our senior leadership roles. That’s why we are looking for people who are passionate, dedicated people who, like us, are determined to make real, positive change to Coventry.

Working Hours :
Monday to Friday, 9.00am to 5.00pm.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills