Business Admininistator (Level 3) Apprenticeship

Provide front-of-house customer service, greeting customers and understanding their needs.

Assist with administrative duties, including managing emails, phone calls, and booking systems.

Support the preparation and processing of shipments (UK and international courier services). Help manage printing, copying, and design orders — from customer enquiry to completion.

Maintain and update customer records, databases, and digital filing systems.

Prepare invoices, process payments, and support stock control and ordering. Produce reports, quotations, and other business documentation.

Assist with marketing and promotional activities, including social media updates and in-store displays.

Ensure compliance with data protection, health & safety, and company procedures.

Contribute ideas to improve operational efficiency and customer satisfaction.

General cleaning of shop including opening and closing of premises.

Training Outcome:
Opportunities for progression to a permanent role after completion (such as Business administartor for MBE Cambridge)

Employer Description:
MBE Cambridge has Mailboxes Rental and Virtual Address services. Get a Virtual office address in the centre of Cambridge. A facility with far more service than a conventional PO Box. Courier & Parcel Sending. A central Cambridge base to walk in and send parcels via FedEx, UPS, Parcelforce and DHL courier services. Customers can send express items and large parcels worldwide, fully tracked. Pick up & packing service available. Printing, Design, Large Format where we also have a Print and Copy shop with a walk in printing service for digital files or copying. Graphic design is available to make customer ideas print ready.

Working Hours :
Monday to Friday, 9.00am to 5.00pm, may work saturdays (upon agreement with shop managment).

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Initiative