Administration Apprentice

You will support the daily administrative operations of the school whilst undertaking formal training towards a Level 3 Business Administrator Apprenticeship.

The post holder will assist the office team in providing efficient, professional, and welcoming administrative services and will develop skills in communication, data management, and customer service.

Main Duties and Responsibilities:

Provide a friendly and professional first point of contact for students, staff, parents/carers, and visitors Support the use and maintenance of school systems (such as Arbor, CPOMS, Medical Tracker, and SharePoint) to ensure accurate student and staff records Assist in monitoring and recording student attendance and liaising with staff or parents under direction Help prepare and distribute school communications, newsletters, and bulletins Support reception duties, including managing incoming calls, emails, and post Assist with administrative support for HR and Finance processes, including filing, data input, and document organisation Help coordinate meetings and school events, including room bookings, refreshments, and preparation of materials Learn and apply school safeguarding, confidentiality, and data protection procedures Contribute to a positive team culture, supporting colleagues where needed Engage fully in all training, mentoring, and review sessions as part of the apprenticeship programme Undertake any other reasonable duties in line with the scope and level of the role Actively promote the ethos and values of the School and Trust, maintaining confidentiality, professionalism, and safeguarding responsibilities

The above job description is not exhaustive, and the employee may be required to undertake any other reasonable duties in line with the general level of responsibility of the role.

In addition, as we now operate as a collective Eastern Education Group you may be from time to time required to undertake any of the requirements of your role for any of our Group organisations.

Training:
The learner will be studying the Business Administrator Level 3 Apprenticeship Standard qualification

Training Outcome:
There will be career progression opportunities once the apprenticeship has been completed

Employer Description:
Eastern Education Group represents a collective of outstanding education providers across the Eastern region. Originally known as Eastern Colleges Group, Eastern Education Group was formed in 2023 to reflect the expansion of our educational offering which spans from primary education through to adulthood.

Working Hours :
Monday - Friday, between 8.30am and 5.00pm

Skills:
Communication skills,IT skills,Attention to detail,Team working,Patience,Non judgemental,Organisation skills