Quality and Learning Administration Apprentice

Assist in scheduling and preparing QA audits under supervision Support the collection, input, and organisation of QA data and reports Maintain accurate digital records of audits and action trackers Help prepare reports and presentations for internal meetings Learn to use QA systems and understand compliance requirements Learning & Development (L&D) Support Support the coordination of training sessions, including sending invites and maintaining attendance records Assist with maintaining the Learning Management System (LMS) and uploading training materials Collect and input training feedback to support evaluation and improvement Learn how training records contribute to compliance and organisational development Provide administrative support to the QA and L&D teams as required Maintain spreadsheets, trackers, and digital filing systems Prepare meeting notes, agendas, and follow-up actions Respond to routine enquiries professionally and promptly Develop confidence using Microsoft Office and Bedspace systems

Training:

The apprentice will be supported to complete the Level 3 Business Administration Apprenticeship (NVQ) through a combination of on-the-job learning, mentoring, and formal training sessions, this training will take place at work.

Training Outcome:

Quality & Training Administrator:

Supporting wider compliance and learning activity, maintaining training records, coordinating audits, and supporting quality assurance processes

✅ Learning & Development Coordinator/Officer:

Taking ownership of training programmes - organising sessions, onboarding new staff, supporting e-learning systems, and contributing to training design and improvement

✅ Quality Assurance Officer/Auditor:

Conducting audits, analysing data, reporting on compliance, and supporting continuous improvement across services

✅ HR & People Services Roles:

Some apprentices choose to expand into HR administration, employee onboarding, recruitment coordination, or workforce planning due to the transferable skills gained

✅ Learning & Development Practitioner (Level 3 or Level 5):

With further training, apprentices can progress to delivering training, facilitating induction, or coaching other staff

✅ Quality Manager/L&D Manager (long-term):

With experience, strong organisational knowledge, and qualifications, apprentices can progress into leadership roles, shaping organisational training and quality strategies

Employer Description:
We are Bedspace. Our mission is simple - to transform the lives of the people we support. Our team of 300+ people work to provide housing and support packages to our service users. In 2024, we celebrated our 25th anniversary, during 25 years of Bedspace we’ve supported over 24,000 people to transform their lives.

Working Hours :
Monday to Friday 9am to 5 pm

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative,Non judgemental