Part-time Medical Receptionist

Our client is a friendly and professional medical practice in Tonbridge that is looking for an experienced Medical Receptionist to join their busy team on a temporary, part-time basis. The ideal candidate must have previous experience using the EMIS clinical system, excellent communication skills, and a strong patient-focused approach. Hours of Work: Monday: 7:45am – 6:00pm Tuesday: 7:45am – 6:00pm Wednesday: 7:45am – 6:00pm Friday: 7:45am – 1:00pm Key Responsibilities: - Welcoming and assisting patients in the reception area and via telephone - Booking, amending and cancelling appointments using EMIS - Managing clinicians' diaries and clinic slots - Logging patient contacts and ensuring accurate record-keeping - Scanning, filing, uploading documents and attaching to EMIS records - Supporting the repeat prescription process, including data entry and printing - Processing incoming and outgoing referrals - Sorting and actioning clinical correspondence, hospital letters and pathology results - Managing incoming electronic workflows and allocating tasks appropriately - Handling patient registrations, temporary patients and changes of details - Assisting with online access requests and verifying identification - Responding to queries on prescriptions, test results and treatment pathways - Preparing patient paperwork before clinics, including registration packs - Taking messages accurately and ensuring they reach the correct clinician - Working in accordance with confidentiality, data protection and safeguarding guidelines - Supporting the reception team with scanning clinics, audits and general administration Essential Requirements - Proven EMIS experience - Previous reception or administrative experience within a medical practice - Excellent telephone manner and communication skills - Strong accuracy and attention to detail - Ability to remain calm under pressure - Reliable, organised and team-oriented KH Recruitment Ltd is acting as an Employment Business in relation to this vacancy.