Reception Manager - Hotel

Are you an experienced Reception Manager looking to take the next step in your hospitality career? We’re delighted to be supporting a well-established hotel in the stunning Oban area, known for its warm culture, exceptional guest service, and strong commitment to staff development.

This is an excellent opportunity for a passionate hospitality professional to join an organisation that truly invests in its people. With on-site accommodation available at a highly subsidised rate—including bills, breakfast, and dinner—this role is ideal for anyone considering a relocation or seeking a fresh start in one of Scotland’s most picturesque coastal towns.

Why Join This Hotel?

Our client places people at the heart of everything they do. Their culture centres on engagement, individual growth, and celebrating the natural strengths of each team member. You’ll be joining a business that believes exceptional hospitality comes from a motivated and supported team. Staff enjoy:

Competitive salaries & incentivesGenuine career progressionOngoing learning & development opportunitiesA supportive and inclusive working environmentDiscounted hotel stays for you, your friends, and your family

The Role – Reception Manager

As the Reception Manager, you will lead the front office team to deliver exceptional service while ensuring smooth daily operations. You will be the face of the hotel, setting the tone for guest experience from arrival to departure.

Key Responsibilities:

Deliver and maintain the highest level of customer service across the front deskTrain, support, and guide reception staff to ensure consistent service excellenceManage booking procedures to maximise hotel revenueMaintain strong product and local knowledge to assist guests effectivelyEnsure compliance with all relevant legislation and company policiesProvide accurate reports and information to internal departments when requestedKeep the reception area presentable, professional, and always mannedPromote and support company values through strong leadership and communication

What We’re Looking For:

Minimum 1 year’s experience in a similar front office or supervisory rolePassion for hospitality with a warm, engaging approachStrong organisational and communication skillsAbility to lead by example and support a positive team cultureReliable, motivated, and willing to grow within a supportive team

Accommodation

On-site accommodation is available for just £240 per month, including utilities, breakfast, and dinner—an excellent option for candidates relocating to the area.

How to Apply

If you’re ready to take on this exciting leadership role within a supportive and growing hotel team, we’d love to hear from you. Please apply with your CV, and one of our consultants will be in touch to discuss the next steps.