Customer & Business Support Apprentice

Taking phone and face-to-face bookings. Updating customers with job progress. Updating calendar and job cards. Ordering parts and equipment. Data entry. Creating estimates and invoices. Providing a good standard of customer service and communication.

Training:
Weekly day release to college 18 months, plus 6 months End Point Assessment

Training Outcome:
Business Administration role within the business

Employer Description:
We are West Automotive LTD specialising in car and light commercial vehicle repair. Including Servicing, MOT, Remapping, DPF issues, Tyres, Brakes, Diagnostics, Welding and more.

Working Hours :
Days and times to be confirmed.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Friendly,Polite,Empathetic,Reassuring