MC Truck & Bus Parts Advisor Apprenticeship

Remit are proud to be partnered with MC Truck & Bus (Volvo) to deliver their Parts apprenticeships. MC Truck & Bus (Volvo) has always recognised the value that apprenticeships can bring to the business. A Volvo trained apprentice will become a top class asset to their business for years to come.

In this Apprenticeship you will be part of a experienced team of Parts Advisors making sure the operations within the department run smoothly, whilst also receiving expert training.

Roles & Responsibilities include:

Identifying and verifying for quality, quantity and description, parts stocks and other goods from suppliers. Receiving into the department and correctly locating items in established bin and other locations. Accurately identifying, locating and picking parts for workshop staff and customers’ by means of acquired knowledge, parts catalogues and computer stock lists. Conducting all transactions with workshop staff and customers pleasantly and courteously with an emphasis on customer service. Working within agreed discount structure and customer terms including the sensitive areas of credit withdrawal. Seeking ways to increase parts and workshop sales by identifying customer needs and incremental items to sell. Enhancing the reputation of MC Truck & Bus at every opportunity when interacting with others.

What you’ll achieve:

On successfully completing the Volvo Apprentice Programme, you will gain national qualifications recognised throughout the industry/other industries:

Customer Service Practitioner Level 2

Training:

As a customer service apprentice, you will receive mentoring in the workplace and training from Remit Group to help develop your skills and achieve your Level 2.

On successful completion, you will receive:

Level 2 in Customer Service Level 1 Functional Skills in English & Maths (if required)

Training Outcome:

MC Truck & Bus provide all their apprentices with the skills needed to become fully qualified and competent individuals with a secure vocation. A Volvo trained apprentice will become a top class asset to their business for years to come. Volvo will do everything they can to help you achieve your goals.

Employer Description:
With roots firmly planted in the commercial vehicles market, MC Truck & Bus have been providing transport solutions for over 30 years. With a demonstrable track record of consistently delivering new and preowned vehicle sales, contract hire, rental, fleet and asset management, maintenance and support services on a national level, MC Truck & Bus are proudly part of the Volvo Trucks dealer network. Founded in 1927, Volvo is one of the world's leading manufacturers of heavy commercial vehicles and diesel engines. Delivering cutting edge innovation and technical excellence while staying true to their core values of Saftey, Quality and Environmental impacts.

Working Hours :
Monday to Friday, 08:00 - 17:00 (w/ half an hour break daily).

Skills:
Attention to detail,Communication skills,Enthusiasm to learn