Business Administration Level 3 Apprentice

Duties will include, but not limited to:

Assist with preparing, updating, and maintaining tenancy records and case files Input and check data on housing management system Ensure records are accurate, confidential, and compliant with data protection standards Handle incoming emails, phone calls, and enquiries, ensuring they are directed to the right officer Support tenants with basic information such as rent queries and signposting to relevant services Prepare letters and documentation used in tenancy management Assist officers with estate-based tasks, including scheduling inspections and updating logs from site visits Collate information for new tenancies, tenancy reviews, anti-social behaviour cases and safeguarding referrals Support the tenancy team with general administrative tasks

Training:

The qualification will be achieved in the workplace during the duration of the apprenticeship.

Training Outcome:

The City of Lincoln Council is committed to “Grow our Own” and supporting apprentices through their training and development to secure full-time roles within the council where suitable vacancies arise.

Employer Description:
The City of Lincoln Council is a local authority which provides a range of public services to the residents of Lincoln such as housing, revenues and benefits and council tax. The Council's vision statement is “Together, let’s deliver Lincoln’s ambitious future”.

Working Hours :
Monday - Thursday 9am - 5pm. Friday - 9am - 4.30pm.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Number skills,Team working,Creative,Initiative,Literacy skills