Non-Stock Sourcing Support Apprentice

Respond to departmental incoming enquiries either by telephone or e-mail Develop strong relationships with suppliers to maximise turnover Provide outstanding customer service Support the Internal sales team with finding suitable Non-Stock items and raising quotes for our customers Meeting expected Key Performance Indicators and Service Level Agreements To ensure non-stock enquiry requests are completed in a timely manner. Ensure the quotations have been checked and priced correctly, following all guidelines Relationship building within our supply chain and customers

Training:

Throughout the apprenticeship you’ll gain the skills, knowledge and behaviours needed for your chosen role and industry.

To help with this, you can expect to study the following subject areas:

Record and Document Production Communications IT Project Management Processes

During your apprenticeship you will gather evidence as part of a portfolio to demonstrate your knowledge, skills and behaviours.

This will include:

Completion of workbooks and knowledge questions Virtual observations, carried out in line with data protection and GDPR requirements Recorded professional discussions to capture reflective learning and understanding Witness testimonies from managers to verify on-the-job performance and competence

Forget about lugging around all your work. The online iLearner e-portfolio system means all your work can be uploaded directly to your account and accessed wherever you go.

The system is easy to navigate and full guidance will be provided through our iLearner handbook and from your tutor through one-to-one support.

Training Outcome:
Opportunities within the Internal Sales and Supply Chain departments

Employer Description:
VJ Technology is a UK leading distributor of fixings, construction, fasteners and building consumables to the construction and infrastructure sector. We are a team of over 180 knowledgeable professionals, and we pride ourselves on the customer experience. In our world, customer service isn’t a department, it’s a way of life! Our culture is strongly supported by our values, and we are passionate about innovation and excellence made possible by our day-to-day behaviours like transparency, colleague recognition and continual improvement. Our relaxed but incredibly professional environment facilitates us doing our best work and being the very best version of ourselves that we can be. To enable this, we encourage and support a learning environment. We are hardworking but have a lot of fun in and out of the workplace and we spend time giving back to our community and chosen charities.

Working Hours :
Monday - Friday between 8.00am - 5.00pm each day with an hour lunch break.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Team working,Initiative