Business Administration Level 3 Apprentice

Front Desk Management

- Greet visitors, parents, and students in a professional and friendly manner.
- Answer incoming phone calls and direct them to the appropriate staff or department.
- Handle enquiries about school policies, schedules, and events.

Administrative Support

- Maintain student and staff records.
- Assist with filing, photocopying, and data entry.
- Prepare and distribute correspondence such as emails, letters, and notices.

Visitor & Security Management

- Monitor and log visitors entering and leaving the school premises.
- Issue visitor passes and ensure compliance with security protocols.
- Report any suspicious activity to the appropriate authority.

Communication

- Relay messages between teachers, students, and parents.
- Send out reminders for meetings, events, and deadlines.
-Handle emergency calls and communicate urgent information promptly.

Scheduling & Coordination

- Manage appointments for the Headteacher or any member of the Senior Leadership Team.
- Coordinate parent-teacher meetings and school events.
- Assist with scheduling substitute teachers when needed.

Financial & Resource Handling (if applicable)

- Collect fees for activities, uniforms, or other school-related payments.
- Keep track of petty cash and receipts.

Pupil Support

- Assist with late arrivals or early dismissals by updating attendance records.

Training Outcome:

Possible progression for a suitable candidate 

Employer Description:

We believe every child is a unique star, and our mission is to help them grow into confident, well-rounded young people who are proud of who they are and where they’re going. We nurture a culture where every child is loved, valued, supported and challenged—and where happiness and safety form the foundation of all learning. In fact, 100% of our pupils say they feel happy and safe at school.

Working Hours :
Monday – Friday 37 hours Mon- Thurs 8am – 4pm Friday 8am – 3.30pm

Skills:
Communication skills,Attention to detail,Organisation skills,Administrative skills,Team working,Initiative,Patience